Rated 4.2 out of 5 by 80
Rated 4.0 out of 5.0 by Endlssummr Could be better
This could be a great place. The rooms are average with no extra amenties. The place seemed clean so no real complaints. I have to admit I kind of love the old feeling. I've skipped the breakfast (never look good) during my visits and head over to Joes's place down the road. Food is always good there and the people are super friendly. You can't really beat the location. Just a stones throw away from State Street where you can find everything you need. Oh, I echo the other posters, the parking is a problem and to make matters worse they charge you.
November 13, 2012
Rated 5.0 out of 5.0 Great location!
We have stayed at HI Express all across the country. Santa Barbara is the best. Perfect location, within walking distance of everything needed for a relaxing weekend. Complimentary wine served on the second floor balcony Friday evening was a plus. Bicycles available for guests a double plus.
Highly recommend HIExpress Santa Barbara.
November 3, 2012
Rated 1.0 out of 5.0 by BJbridge Glad you asked.
We love Holiday Inn Express motels mainly because we can count on consistency from one to the next. The Holiday Inn Express in Santa Barbara was an old hotel masquerading as a Holiday Inn Express.
The hotel is on a busy street with lots of traffic. Our room was on the front with a bright light right outside of our window. The window had blackout curtains that wouldn't shut completely so I stuffed a towel in the gap. The window in the bathroom was left open when we arrived and was too high to reach without a ladder so we heard the noise all night.
The TV was a flat screen, but needed a technician to turn it on and off. We called the desk twice to come help us make it work. I could turn off the picture and sound, but it continued to glow with a blue glow. When the desk person came up to turn it off, she said," you need to turn it off and then hit the cable button and hold down the power button. Good grief..
One thing that I love about Holiday Inn Express hotels is the bed covers and pillow that even say, "soft and firm." These pillows should have said, "lumpy and flat>" The sheets were not standard Holiday Inn Express linens.
We have Holiday Inn Express on speed dial and call ahead for rooms as we travel. Check our record to see how much we use them.
The ice machine was right outside our room and was used constantly starting at 6 AM.
The cost for that bad stay was $$$ including tax and parking.
We will never stay at that pseudo Holiday Inn Express, but will continue to stay at others. Most of all we were shocked at the lack of consistency. Please tell us that we can count on Holiday Inns in the future.
Glad you asked.
Barbara and Dick
oh yes, the orange juice was just yellow water. And that was in California !!!
October 29, 2012
Rated 5.0 out of 5.0 by JohnW Staff was Great
All staff I encountered went above and beyond to ensure my stay was flawless!
October 29, 2012
Rated 5.0 out of 5.0 by mickinuk Very central!
The hotel is in a very nice renovated building. There's a convenience store 50 yds away, The main street "State Street" is also the same distance away! Need food? Within a few hundred yards there are probably a dozen choices. Easy walk to the beach too.
The price is on the high side, but not compared to most other hotels in the area and certain not compared to anything else so central.
Service was excellent. Room was clean and nicely presented.
October 26, 2012
Rated 4.0 out of 5.0 by Jiminlagolf A Gem in Old Town Santa Barbara
Although an older facility, the staff and location are excellent. Less than a block off State Street.
October 25, 2012
Rated 5.0 out of 5.0 by GHGAccountant A centrally located and comfortable spot in Santa Barbara
We recently stayed at the Holiday Inn Express in Santa Barbara. While we were only in town for a short stay, the Holiday Inn Express provided a cost effective and comfortable stay in Santa Barbara. The staff was very helpful and friendly, and the room was clean with good amenities including free wi-fi. We were able to check in early and were given a quiet room as we had requested in advance. The location of the hotel is very central and we would not hesitate to stay here the next time we are in Santa Barbara.
October 17, 2012
Rated 5.0 out of 5.0 by Emily21 Very Nice Staff
Parking is terrible, however, the two young men at Valet were very pleasant and helpful in parking our car. Very nice location, we walked to restaurants, bars, and shopping. I am a Priority Club member, so I received a great deal using points/cash. Highly recommend joining if you stay at Holiday Inns/Express during your travels.
October 14, 2012
Rated 5.0 out of 5.0 by Laeh Great Service ~ Extremely Accommodating Staff!
The staff went out of their way to make our room available earlier as requested ~ everything was clean and well prepared. The front desk was knowledgeable and extremely helpful, as was the valet service providers. The hotel is beautiful and centrally located ~ easy walking access to many restaurants and shops within the hub of Santa Barbara. I would highly recommend this hotel to anyone visiting this lovely city.
October 12, 2012
Rated 5.0 out of 5.0 by SnookQueen Unexpected Surprise
Was able to book using points right before checking in. Very well located to downtown and beach. Historic hotel nicely updated. Beds were excellent. Look forward to going back.
October 11, 2012
Rated 3.0 out of 5.0 by rickBNA Nice hotel but...
As a business traveler that spends 250 days per year on the road and in hotels, I cannot for the life of me understand why a property (as in this one) that offers NO AMENITIES (no room service, no mini bar, no restaurant, FREE internet and FREE breakfast and FREE local calls) INSIST'S on me providing a credit card for incidentals. To this I ask: WHAT INCIDENTALS? I arrived in a cab, I explain that I have no car, your computer controlled video system and phone system is capable of blocking access and billing to my room. I don't mind providing my card with a full service hotel, but a ZERO service hotel is ridiculous. My primary reason for not providing my card is that 100% of the time my room and tax is pre-paid with a CC Authorization on file prior to my arrival, at LEAST 10 of those 250 days a year my "incidental" card gets charged for the room and tax and it is ALWAYS because of incompetent NIGHT desk staff and is ALWAYS in a NO SERVICE HOTEL. I just do not understand it except for the standard "That's our policy" answer.
October 11, 2012
Rated 5.0 out of 5.0 by Dayaway Fastastic Staff and Location!
When we arrived at the hotel to check in our firsrt impression was how friendly and welcoming the staff was, the manager even came out of his office to say hello because he remembered making our reservation.
Our room was large and yet still very cozy. We were able to walk to every place we wanted to go while in Santa Barbara, State Street was just around the corner with plenty of great places to eat. Douglas (the manager) told us to check out Cadiz as a great place for a drink or for dinner and it was amazing! The next day we used the free bikes from the hotel to go to the beach and Stern' s Warf and had a great day just hanging out like the locals. The only downside was that we had to go home the next day.
We can't wait to come back.
October 9, 2012