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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 2420 reviews
84%
Recommend This Property

Ratings Breakdown

2420reviews

  • 5 Stars
    1324
  • 4 Stars
    539
  • 3 Stars
    254
  • 2 Stars
    161
  • 1 Stars
    142

Ótima localização e conforto

By

September 28, 2016

platinumelite

Nossa estadia teria sido perfeita não fosse o extravio da encomenda e falta de interesse de alguns funcionários em solucionar, localizando-a antes da nossa partida. A encomenda teve que ser devolvida ao remetente.
Os pontos positivos são muitos, vão desde a recepção agradável pela Victoria, a equipe do café da manhã, a localização no Times Square, no meio da cidade, que embora agitado, oferece segurança e muitas opções de lazer, alimentação e compras. É a nossa 3ª vez neste hotel e, mesmo com ocorrido, nos hospedaríamos de novo.

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Bad Experience

By

September 28, 2016

I would like express my unhappiness regarding the service. I was expecting a package from Amazon on the 9 Sep which apparently arrived at 2.30pm. However, when I checked with the receptionist around 4pm before leaving for the airport, I was told that the package has not arrived. I was then assured that you will automatically reject the package since I have already checked out. Apparently that was not the case and the package is still at your hotel.
i have contacted the hotel from overseas for 3 weeks and i have not receive any news nor status of my package from the hotel!

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Immer wieder gerne

By

September 26, 2016

club

Zimmergrösse war für diese sehr zentralen Lage
sehr gut.

Aussicht aus dem Zimmer war aus dem 33. Stockwerk senationell
Sehr bequeme Betten und sauberes Zimmer das täglich tadellos gereinigt wurde.

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chambre bruyante non conforme aux attentes

By

September 24, 2016

club

Beaucoup de bruit ... chambre de 2 lits alors que j etais seul, refus de prendre en compte la demande positivement, chambre correspondante avec une autre. Beaucoup de bruit extérieur / chambre d a côté et couloir.

Déçu très déçu d autant que j en gardais une image extrêmement positive

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This place was awesome

By

September 22, 2016

This place was so close to everything. We really enjoyed our stay in NYC. I could see time square, the Chrysler building and the Rock from our room. This trip was for my daughters 17th birthday. She had an awesome time. The staff were great and the room was very comfortable. I am certainly glad I choose this hotel. I will stay here again, when I go to NYC.

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First time to NY

By

September 22, 2016

platinumelite

The hotel location and staff were perfect. The convenience to the subway and times Square along with the quality of the property are the biggest benefit of being here.

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good stay

By

September 21, 2016

Nice Hotel. Busy area obviously. Staff were great, awesome gym.

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Great if you are looking for Times Square Experience

By

September 19, 2016

Attentive staff and good sized rooms. Like a lot of hotels, restaurant food is over priced and so-so in quality. All of the people from the hotel team were excellent, including the front desk, bar staff, and housekeeping. View of Times Square below from high floor was excellent. Hotel is safe and secure. If you are going to NYC to hang out in Times Square or take a leisurely stroll to Central Park, this location will do you well. Need to get a bit aways to avoid the touristy restaurants and stores.

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GREAT SERVICE AND GREAT STAFF

By

September 19, 2016

platinumelite

THIS PLACE WENT ABOVE AND BEYOND FOR US! WE WERE CELEBRATING OUR HONEYMOON AND EVERYONE WAS FANTASTIC, I DO NOT HAVE ONE COMPLAINT FOR THIS HOTEL! THEY ARE EXPENSIVE BUT TOTALLY WORTH EVERY PENNY!

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Great base for exploring NYC

By

September 17, 2016

Clean, tidy, welcoming and central! A great choice for my visit.

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Great Location

By

September 15, 2016

The staff said they had a great room for me. It was just a regular hotel room. The vent in the bathroom had a lot of dust on it and was in need of a serious cleaning! Great location! Within easy walking distance of many sites and restaurants!

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Friendly staff

By

September 15, 2016

platinumelite

This hotell is wonderful great service and very nice rooms.

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