Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience
4.1
84%
Recommend This Property
Location
ByGiogio
July 26, 2017
Great Location.
The front desk was not too nice when we checked out. He was chatting with another employee and gave me a face like I bothered him.......
Location. Location. Location.
ByTampaGirl13
July 26, 2017
LOVED the location! Food in restaurant was excellent as well as the service, two days in a row, with Tofael as our server.
New York New York
ByGm165
July 26, 2017
Great place to stay. Great views. Close to sites and the lights of Times Square
Excellent hotel
Bypeakeaboo
July 26, 2017
I have stayed at this hotel for years. I had not been in about two years and the hotel had been updated, the staff was friendly and courteous, the restaurant and bar were excellent. I classify this hotel as my "go to" hotel when in NYC.
Not worth the hassle
ByJeff321
July 25, 2017
The hotel is old, the rooms look to be decorated in the late 90s and could use a refreshing. The location is neat, but not worth the hassle and expense. I would not stay here again as there are better options for less.
Look at the pictures of the cleanliness and poor maintenance.
Time Square Nice Room
ByDepepzi
July 25, 2017
Nice clean and comfortable room with plenty of outlets to recharge all of your electronics. Quality bed with nice linens and pillows. Great location next to Time Square.
Great Location
ByMAL4
July 21, 2017
It was our first trip to NYC and we wanted to stay somewhere centralized. We found this hotel and loved the convenience of being so close to everything. Once we parkedbour vehicle, we spent two days walking to every attraction we had planned. The rooms were clean and spacious. We had a great view of time square and the staff was very helpful and courteous. We are a family of four with two young children who also enjoyed their stay.
Bad A/C = Bad Night's Sleep
ByBrrrrrrrrrr
July 20, 2017
My room was a good size, clean and well located (high up and quiet). I am a light sleeper so this was good. The bed was very comfortable -
however - the air conditioning kept breaking down. It seemed like it was a power saving thing but the a/c kept turning itself off and no way to turn it back on which in NYC at the peak of summer, really was a problem. I kept waking up hot and sweaty. I phoned guest services on 3 or 4 occasions during a short 3 day 2 night stay and a technician arrived quickly, was friendly and courteous but the a/c would revert back to the same problem each time.
The bathroom, while perfectly functional, needs to be refreshed - visible rust on the door frame, peeling wallpaper etc.
Another issue was that the curtains didn't close completely in the middle no matter what you did leaving a 5 inch gap. Not great for sleeping either at the peak of summer.
One other positive is that the hotel staff were very good in all areas I encountered them.
Location, location, location
ByRoadrunner
July 19, 2017
When visiting New York the location of C-P Times Square was the most valuable asset of the hotel. Central Park and 5th avenue, as well as Rockefeller Center were all within walking distance and the subway stations on 49th and 50th street are a good alternative for traveling within the city or to the airport (Especially the E line to JFK). An ideal hotel for an active visitor. The room high up (43rd floor) was comfortable and relatively quiet with a great view over the Hudson.
GOOD
ByAniki3
July 17, 2017
今回は、ワシントンＤＣ→ＮＹ→ＳＦの利用でしたが、施設も充実しており、快適な時間が過ごせました^_^
Ms
ByPam T
July 17, 2017
Comfortable bed great service , and excellent location ,helpful staff
Great Service
ByJungle
July 17, 2017
Antonio checked us in at the front desk. Did an excellent job. Sent wine and a birthday card for my wife to our room. We had breakfast in the hotel restaurant. Alfredo was our waiter. He did such a good job we asked to sit in his section the other days we had breakfast at the hotel.