Positives, room was new and clean, breakfast had good food, although it's not included.
Negatives, I was not acknowledged as a Spire Elite Member, just as an IHG member, and I was not offered and
upgrade either, even when the hotel was far from being full, I don't think it was even half way full.
Another annoying thing is that you need to use your room key to get the elevator to work, then to get into the rooms hall way and then to enter your room.
This hotel doesn't give welcoming points either. [Less]