Rated 4.2 out of 5 by 117
Rated 5.0 out of 5.0 by Dawgz Great experience
Excellent stay! Although this may sound contradictory, the bed and bedding were awful. The mattress needed to be replaced as it was quite old and the bedding was of poor quality (course, rough feel on sheets and pillow cases). In fairness, this was not an opinion shared by many of the others in our 13 room group which led me to believe that the mattresses and bedding were already replaced in many of the other guest rooms. I actually put a soft undershirt over my pillow case in order to circumvent my issue.
This minor issue aside (and despite the fact that my room lacked a refrigerator), I would highly recommend this hotel as the amenities, both inside and out, location, and wonderful staff would keep me coming back to this hotel for business (and my son's baseball tournaments).
July 10, 2014
Rated 1.0 out of 5.0 by IowaSoccer Didn't follow through on reservation or promises
Had confirmation for a two double bed room but when arrived they did not have any remaining. I guess I was lucky - the front desk clerk told me if everyone showed up that had reservations they would be short 4 rooms. Then they promised me the room Sunday night and didn't follow through.
Our room appeared to be half clean and the bathroom not at all. The hallway had dirty dishes left all day and the garbage can outside was full almost always.
Some of the front desk were very friendly - others were not. Very few seemed able to handle being at capacity.
July 5, 2014
Rated 4.0 out of 5.0 by Mikal Clean and comfortable.
Hotel was clean and comfortable. The staff was friendly and courteous. The room was not as represented by phone. I was told we would have a king bed with pull out couch in separate room. Couch and bed were in one small room. Linens were not supplied for pull out sofa. They were supplied promptly when we asked for them. This was not the case, however, when we asked for additional towels. There were not enough towels for the three people occupying the room.
July 2, 2014