Rated 4.2 out of 5 by 226
Rated 4.0 out of 5.0 by nttv Great service, Great Location, not so comfortable bed
Great service, Great Location, not so comfortable bed, overall nice pleasant stay.
October 5, 2015
Rated 4.0 out of 5.0 by Rick_Toni Great rm and service, but.....................
They upgraded us to the Ambassador Suite, great room, but for that type of room I suppose there are certain things you would expect. Example, I don't want to look up while in the shower to see the air vent COMPLETELY covered in dust, nor do I want to see mold directly in front of me on the wall. The housekeeping needs a little more training in my opinion. My wife use to come and stay here before we were married to visit her son. She also used to work at a IHG brand for 7yrs and 3 of them she was the Front Desk manager. Sometimes you can overlook things and that's why we didn't complain. Paulo was just the best, he really took care of us and housekeeping did what we asked. We will stay again, nice area, nice staff, nice hotel, the bathroom is MY ONLY COMPLAINT. I hope that this does Not get the hotel in trouble nor discourage anyone from that room. Just pay a little more attention to DETAIL. Thank you
September 30, 2015
Rated 5.0 out of 5.0 by JillBill Excellent staff and a good night's rest
This was my first business trip to Michigan. The location was EXCELLENT, the staff was friendly, the room overall was extremely comfortable. I also appreciated the temperature of the water in the shower and the shower pressure. I was pleasantly surprised!!!
September 21, 2015