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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.3

based on 401 reviews
94%
Recommend This Property

Ratings Breakdown

401reviews

  • 5 Stars
    202
  • 4 Stars
    149
  • 3 Stars
    36
  • 2 Stars
    9
  • 1 Stars
    5

Good Location

By

May 23, 2017

This hotel is right next to the Helsinki railway station as well as to the main bus terminal. So access to/from the airport is very good. Also located in the heart of Helsinki whereby you can manage your city sightseeing within walking distance. The hotel is modern and clean throughout and staff is helpful.

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Attention to room

By

May 22, 2017

very little attention was paid to my room. I'm not sure the room was serviced during my staff. I simply asked to replace my empty tissue box and that was difficult.
Front office wasn't helpful in this simple request.

The front office wasn't helpful in recommending any services in the City Centre.

Front office wouldn't itemize my bill which was frustrating.

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Comfortable bed and clean

By

May 22, 2017

platinumelite

Friendly service. Good breakfast with lots of options

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どこへ行くにも便利

By

May 19, 2017

club

フィンエアのリムジンバスの発着所も目の前で初めてのヘルシンキ旅行でも安心して利用できました。
近くに24時間営業のスーパーもあり人通りも多いので安全です。アメニティの追加などもスムーズに対応してくださり快適にすごすことが出来ました。
朝食も豪華というほどではありませんが、パン類も美味しく欧米では珍しくサラダの野菜も充実していてとても満足しました。またヘルシンキに来たら利用したいです。

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Great staff

By

May 18, 2017

club

Will recommend for a good stay or if need to commute regularly

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Great location

By

May 18, 2017

platinumelite

This is my choice of Hotel to stay in Helsinki. It is easy to get in - great parking and if you prefer to use public transportation, you have bus and train to choose. Very convenient for downtown dining and shopping. I personally love the breakfast buffet. If there is something to improve, I would say that I didn't like the new layout for Buffet - the old one worked better. By placing yogurts etc in back alley, that area gets very busy - please bring back the old layout to ease with breakfast traffic. Love you guys !

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Best transportation and location

By

May 16, 2017

club

Very easy to take train, just above train station.

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Great service

By

May 14, 2017

club

Great hotel and services plus excellent location for travel back and forth to the airport,

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Great hotel in Helsinki

By

May 12, 2017

club

The staff at the hotel were very friendly and approachable. They helped us a few times with general queries etc.
The food in the restaurant/bar was perfect.

The one thing I would ask for is an ashtray for smokers out at the front of the building as they were thrown on the ground when someone had finished.

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Добротный удобный отель в центре города

By

May 11, 2017

platinumelite

Добротный удобный отель в центре города. Рекомендую этот отель по критерию цена -качество

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交通の便も良く快適

By

May 10, 2017

club

空港へのアクセスも良く、観光・買物・食事、そして湾沿いの公園も近くジョギングコースにも至近。部屋も綺麗で快適に過ごせました。

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My Helsinki stay

By

May 10, 2017

club

I have stayed at the Holiday Inn City Centre, Helsinki several times and always find it offers me just what I need from a comfortable room to pleasant food.

The staff are helpful and always appear keen to help if there are any queries or questions.

I would definitely recommend the hotel and will stay there, and other Holiday Inn hotels, when I need to in the future.

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