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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 599 reviews
81%
Recommend This Property

Ratings Breakdown

599reviews

  • 5 Stars
    309
  • 4 Stars
    157
  • 3 Stars
    51
  • 2 Stars
    42
  • 1 Stars
    40

Confy bed

By

May 22, 2017

club

I slept very well. Ac was great too. I prefer to park outside rather than in parking garage. Just feels safer outside. In garage was sort of creepy.

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Desk Chair

By

May 21, 2017

club

The desk chair looked too old and needs to be replaced. It had a small tear and was visible. The hallway carpet seems very old and needs replacement. Also, on the hallway wall, there was a an area which was punched by someone and was very noticed and needs repair.

Overall, the hotel was situated in a great location.

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Long Beach Holiday

By

May 20, 2017

One of the most inexpensive but yet standard quality at its best in the downtown Long Beach area! Definitely will be going back*

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staff responsiveness

By

May 19, 2017

When checking in, we needed a baggage cart and could not find one, the staff took the time to find a cart for us

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Great value for the money

By

May 18, 2017

Close to the downtown area and they offer a shuttle to downtown which is awesome. Everyone was super nice and I would highly recommend this hotel.

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house keeping

By

May 17, 2017

club

One incident that just came to mind. Houde keeping knocked on the door then admittedly opened the door. They didn't wait for a response before entering. She apologized , but they should wait about 20 sec or knock again before entering. This one small thing doesn't change my rating. Overall, still a great stay

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stay

By

May 17, 2017

poor surrounding area
poor lighting
poor restaurant service

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Great hotel

By

May 15, 2017

The hotel was clean. Bed was comfortable and the staff were very helpful

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Very Relaxing

By

May 14, 2017

It was a quick overnight stay between conference days; however, it was very relaxing and enjoyable. The staff was excellent. The location was only 10 minutes from my conference venue. And it was great not having to drive away for dinner.
Thank you

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grrrreat

By

May 14, 2017

club

The overall experience was pleasant and very relaxing. The occomdations wer excellent. Staff was curtious and attentive. Loved the bar and dining area. lots of TVs to chose and watch.

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Mediocre at best

By

May 14, 2017

platinumelite

This property is clean and comfortable and conveniently located. It is an older property not overly conducive to accommodating tech devices. Way over-priced for out-dated property / more-suited for tour groups without demand for high-tech needs.

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In the hour of Need

By

May 11, 2017

club

We were stranded by a duped reservation on a booking website.. I could not believe the location and qualify of the other hotel.I could not have my family living under these circumstances.. . I called the holiday Inn at 12 am and asked them to help me out.. They were more than welcom@g even offered to provide me a rollaway bed for a extra member in the family...
I thank Holiday Inn with all my heart

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