Rated 4.0 out of 5 by 318
Rated 5.0 out of 5.0 by The_Macallan Great Hotel for Families
Overall, this is a great hotel. The location is very convenient to the Twin Cities area. It offers a variety of rooms, which provided my family with some good options for our stay. We stayed over the Memorial Day weekend, so the hotel was busy with many families staying to enjoy the water park. There was some noise up and down the halls as kids passed by, but that is going to be normal at a hotel with a large water park.
The water park itself is a great feature. It was a busy park on a busy weekend, but there was still plenty of room for the kids to enjoy themselves for as long as they wanted.
The one challenge with the busy weekend was the breakfast option. The restaurant was very busy on Memorial day and there appeared to be staffing issues with the number of servers. Unfortunately, this resulted in tables getting cleared slowly, which resulted in some seating delays for those of us waiting to eat. Through the hectic morning our server, Penny, maintained an incredibly positive attitude and did her best to keep up with the large number of tables under her care.
The buffet seemed to offer a better quality food than the menu. We had a mix of orders in our table and ultimately, everyone switched to the buffet after receiving their menu item orders.
Overall, a very good experience that will likely have us returning for a visit in the future.
May 28, 2015
Rated 5.0 out of 5.0 by discofunkeye Nice hotel and in a good location
Looks like a nice family hotel. Rooms were comfortable and quiet even though there was considerable noise in the hallways. Hotel staff was friendly.
May 27, 2015
Rated 2.0 out of 5.0 by 1116771 pool availability poor
If the pool was available as expected this place is tops!
Our grandkids were very disappointed. Cost/value relationship was very poor.
your people were excellent!
May 21, 2015