Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1542 reviews
95%
Recommend This Property

Ratings Breakdown

1542reviews

  • 5 Stars
    1081
  • 4 Stars
    320
  • 3 Stars
    79
  • 2 Stars
    40
  • 1 Stars
    22

Comfortable bed and great work space.

By

December 05, 2019

club

A nice place to get some business done and relax in a quiet room.

Read More
Read Less

Great staff, great service

By

December 03, 2019

club

I had a wonderful stay at the Holiday Inn Airport-West! The staff were super helpful and extremely friendly.

Read More
Read Less

Great Underground parking

By

December 01, 2019

This hotel seems to have problem keeping front desk people. Every time when I came to stay, I came across with new faces. I used to be assigned to top floor(quiet floor), but this was no longer the case. I asked for an upgrade, the room was no difference than regular customers'. The water pressure in the shower was amongst the best. Great underground parking when the weather was cold outside. For some reason, I did not feel the same atmosphere. The lady at the restaurant was very pleasant, in return she was awarded with a good tip(in my standard). This hotel is good for a short stay.

Read More
Read Less

Cable

By

November 26, 2019

club

The cable was not working on our floor but the manager gave us a free breakfast for my wife and I. I was not looking for anything just wanted to let them know it wasn’t working.

Read More
Read Less

Great room and service

By

November 25, 2019

club

Watch the rates of this hotel and you can get some fantastic deals. Clean and comfortable. Easy location to drive to and park. Food is good and service is fast and friendly. I enjoy my stays here and try to stay here as often as possible. Sometimes rates are a deterrent but other times it is a great deal!

Read More
Read Less

Good service and great activity center

By

November 24, 2019

Have stayed here many times and have never been disappointed

Read More
Read Less

Nice hotel

By

November 23, 2019

club

This hotel is conveniently located and has very nice rooms

Read More
Read Less

great place to relax in

By

November 22, 2019

club

my husband went there for business meeting and I followed him down and that was a great place to shop around too and loved the service there.

Read More
Read Less

Grandchildren get away

By

November 19, 2019

club

The hotel is kid friendly the play structure was entertaining for the youngsters. The swimming pool was clean warm and entertaining. Only problem was street noise at night.

Read More
Read Less

A good place for a family visit

By

November 19, 2019

comfortable room, polite staff, underground parking was available, tasty breakfast

Read More
Read Less

Conjested but good

By

November 18, 2019

club

I found the overall experience to be expected but not exceptional. The room and facilities were dated, but in good overall condition. My biggest concern for this hotel is the bathroom. There was no ability to lock the sliding door going into the bathroom, and because it's right next to the door to the room itself it meant that it was far to easy for somebody to open the door and the other door at the same time so that other guests could see you using the facilities.

Read More
Read Less

Quiet Retreat from the hustle of the City

By

November 16, 2019

club

After spending a busy and tiring day on tasks in the busy city, it was great to find a clean, comfortable and quiet room to come to rest and relax. It is a bonus in our Canadian West to have an indoor car park to avoid scrapping vehicle windows on a cold winter morning.

Read More
Read Less