Good service, clean room, awesome pool.
We loved our stay at the Holiday Inn Merida! The best part was the outdoor pool, which has a little "kids" area for the young ones. It was also hardly used by anyone else, so we had it all to
ourselves. Also, there are several pool-side hammocks (mostly shaded) that were very comfortable and relaxing.
The staff was very polite and friendly and were very attentive to any issues we had.
Our Spanish is pretty bad, so the front desk staff's excellent English was a huge bonus.
The design of the hotel is lovely and we enjoyed it much more than the fancy resort we stayed at in Cancun. The location was also great. It's close to all the amenities you could want, and it was really nice walking down the Paseo de Montejo, a huge street with enormous sidewalks and a boulevard in the middle.
We would stay at this hotel again at the drop of a hat! [Less]