Great hotel great location great club concierge very close to everything in Merida great food and drinks[Less]
Stayed for business for the week. Very comfortable bed and pillows and great service throughout the hotel.[Less]
This beautiful hotel is close to everything in this wonderful city. If it's not walking distance, then a short taxi or Uber ride is the perfect option. The staff was always cheerful and happy to[More] help. Rooms are not very big, but it was a really comfortable stay for us. Highly recommend this hotel if you're going to visit Merida.[Less]
confortable Room, amazing beds and great service.
I enjoyed the hotel, My visit to merida was productive and i found the support from the hotel, i could rest very good. Thanks for the team of the IHG hotel.[Less]
A pleasant surprise
Considering the distance from the centre the accessibility to town was excellent with the shuttle. The included breakfast was a very pleasant surprise and the staff were very helpful.
A bar and/or a[More] mini bar would have been a welcome addition, but Merida itself provided more than enough entertainment[Less]
Greeted with a warm welcome and everything was wonderful from the check in and the check out process. Breakfast was included and the food was fantastic. The beds were very comfortable. I recommend[More] this Hotel highly[Less]
Comfortable and friendly
Slow internet good service, clean rooms. Uncomfortable beds that move too much[Less]
Great service and responsiveness to needs
Staff will immediately respond to your inquiries and resolve or attempt to identify solutions.[Less]
I did like this hotel, every body was kind and polite. At night, I could sleep well, I also had a great view. Because of time I just could have breakfast there, but I have to say that it was good.[Less]