Rated 4.4 out of 5 by 472
Rated 4.0 out of 5.0 by Kalero Good service and clean
The hotel was exactly what we needed for one night. Staff were friendly and attentive and the room was clean and contained everything that we needed.
April 24, 2015
Rated 5.0 out of 5.0 by Pescar78 Come a casa
Da rivedere la colazione
April 22, 2015
Rated 4.0 out of 5.0 by BrooklynSD Nice clean hotel, new addition is comfortable, very good breakfast.
Stayed 4 nights for business at this hotel. I chose it for being part of the IHG group and its convenience to the Olympia. Easy to get to from the tube, check in was fast and the front desk staff very kind and helpful.
Room was clean, bright and comfortable. I was disappointed with the room though. There is no place to store clothes. A few hangers in the middle of the room is not an attractive place to hang clothes. No drawer space so I had to leave my underwear, socks, etc, on an open shelve about the coffeemaker. This is really unacceptable. If HI Express wants to attract business people then it HAS to provide more private space for clothes. I have stayed at quite a few hotels in London and this was the least satisfying for my clothes. Suitcase sits out in the room in the way.
This is a serious design flaw for the HI Express model in Europe. There are a lot of mid-range choices in this price point and I will try them instead.
No gym either...
April 21, 2015