Rated 4.2 out of 5 by 833
Rated 5.0 out of 5.0 San Juan in March 2015
Great pool staff who were very helpful, courteous and friendly! They were informative, accommodating and willing to always go the extra mile. Pedro and Vaders were exceptionally great. They were attentive and felt like family by the time we left. Marina in housekeeping was also fantastic! Although expensive, the staff makes it worth it.Very low key and not noisy or busy and impersonal. Stores right across the street and accessible to all. Momoyama's owner was also friendly and personable and the food delicious!
24 April 2015
Rated 5.0 out of 5.0 March in San Juan
The staff here is excellent! The pool bar with Pedro and Vaders was great! They are friendly, informative, helpful and courteous. They made the stay enjoyable and relaxing. Marina, in housekeeping was also fantastic!
23 April 2015
Rated 5.0 out of 5.0 by AnastasiaBeav Outstanding!
I was not sure what to expect as a first time traveler to San Juan. I did a lot of research to find the right place to stay and felt like I could trust the Intercontinental brand to at a minimum be safe & clean. After having 2 very bad experiences traveling to the Bahamas... I wasn't sure if this would be more of the same but was prepared for the worst. BOY WAS I SUPRISED. The customer service could NOT have been better. Every single person we came into contact with over a 7 day stay was extraordinarily friendly, knowledgeable and helpful. The property was beautiful, the food was good, and everything was sooooo reasonably priced. Truly the best experience, for the best price I've had.... EVER. Kudos and thank you!!!
22 April 2015