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Staybridge Suites London - Stratford City

A modern corporate and family friendly East London aparthotel located within Westfield Stratford’s urban shopping and entertainment complex, within commuting distance of Canary Wharf, City of London and Kings Cross. A home away from home with lots of extra comforts including fully equipped kitchen, 24 hour pantry, guest laundry, gym, breakfast provided at no extra charge and WiFi to cater for any length of stay. A home away from home. The extensive guest lounge area offers a captivating twelfth floor panoramic view of London. During the week, Monday to Wednesday, we invite our guests to come join us and engage with the team over complimentary drinks and snacks at the popular 'Staybridge Social' creating a sense of community. Our aparthotel is also pet friendly meaning you do not need to leave your furry friends behind.
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Quick Info

Hotel Highlights


- On-site Guest Self- Laundry Facilities                                                - Breakfast provided at no extra charge

- Standard Wireless Internet service is free for all members            - On-Site Fitness Centre Available        

- Guest Rooms with Full Kitchens

Limited Time london Offers

Highlights subtitle
One Bedroom Suites
One Bedroom Suites
Large living space, kitchen, separate bathroom perfect for an extended stay, contact the hotel directly to find out more about the extensive facilities

pet policy
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Local Guide


Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 1783 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great east London location


25 October 2021

Probably one of very few work trip hotels that I would return to as a leisure traveler.

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Really disappointing


23 October 2021


A regular IHG user but my first Staybridge stay. A lovely hotel, very fresh and clean throughout, great night sleep and awesome room.
What is slightly disappointing is you can forget about any sort of a view in any direction, the ridiculous and endless expansion of London and in particular the Stratford area means high-rises are going up in every space available. This is a nice spot for anyone wanting to attend a shopping trip, maybe a West Ham game or just a London visit but it would never be my first choice and probably wouldn't stay again.
Check-in staff member was new (and that's fine, we are all finding our feet again). I enquired on check-in, which was after 10pm about a late check-out (platinum member) and staff member had to fetch help. It was agreed I could stay until 2pm. Room and sleep great. Breakfast really disappointing although some nice touches like smoothies etc, staff member serving the hot food was appalling, clearly not happy in his work at all but otherwise all staff lovely. Returned to room, bang on noon door rapped and in comes cleaner. So much for 2pm. 1pm came and the WiFi cut out - there is virtually no phone signal in the area (wife and I on different networks and neither of us could get any sort of a data signal). Tried to ring reception and the phone in the room was faulty. Rang reception from my mobile, offered to send maintenance "no, the issue isn't the phone, I need WiFi", they sent engineer anyway who we sent away. Mentioned all this at 2pm check-out, staff member very apologetic but said was no mention of 2pm check-out being arranged. Expect much better. Unfortunately what stands out is how rude the male staff member was, real attitude on seperate occasions to wife and I. On the flip side enjoyed a lovely pint in the bar after check-out and had a lovely conversation with female staff member about London, really excellent. Hotel to London City Airport 25 minutes, awesome. Still though, don't think I would stay again!

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Nice hotel. Bad customer service


20 October 2021

Room was great. Staff were inconsiderate. "Just doing their job " what they say.

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Great comfortable bed and great breakfast Shane about the staff


14 October 2021

Staff are very hard to communicate with, breakfast and bar staff are great in all ways, room is of decent size comes with everything you will need for your stay, the hobs take a while to heat up and are not that great, in great proximity to everything. Partially nice views, front of house security are always welcoming and friendly yet very secure.

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FAQs for Staybridge Suites London - Stratford City

  • At Staybridge Suites London - Stratford City, self-parking is available for a daily rate of 15 GBP.

  • Yes, when you book your stay at Staybridge Suites London - Stratford City direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Staybridge Suites London - Stratford City does not have a pool.

  • Breakfast is included with your stay at the Staybridge Suites London - Stratford City.

  • Breakfast at Staybridge Suites London - Stratford City is available from 6:30 am to 9:30 am.

  • Check-in at Staybridge Suites London - Stratford City is from 3:00 pm, and check-out time is 12:00 pm. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Staybridge Suites London - Stratford City offers free WiFi!

  • Staybridge Suites London - Stratford City has 1 restaurant.

  • Yes, there is an onsite fitness center at Staybridge Suites London - Stratford City.

  • Rates for accommodations at Staybridge Suites London - Stratford City vary by season. For your rate options, please input your dates.

  • The Staybridge Suites London - Stratford City has 162 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Staybridge Suites London - Stratford City. There is a pet deposit per stay of 150 GBP. Our Pet Policy: We welcome small dogs up to 22 kg. The hotel has specific rooms only to accept guide dogs and is subject to avalability. All guests must contact the hotel before booking accommodation to ensure these specifc rooms are available..