Call us
Prefer to speak with one of our customer care representatives directly? You'll find contact information here.
For booking assistance, please select Worldwide Reservation Offices.
For assistance regarding IHG® Rewards Club, please select IHG® Rewards Club Service Centres.
Serving the best interest of our members is the goal of our IHG® Rewards Club Customer Care Centres.
To reach us with any questions or issues,simply call,email,or fax to the contact points below.
We are available 24 hours a day, 7 days a week unless otherwise indicated.
Kimpton Inner Circle Help
United States and Canada
Telephone: 1-888-211-9874
Fax: 1-800-725-8232
TDD: 1-800-334-5194
Europe, Middle East and Africa
Telephone
Universal International Freephone Number: +800 2222 7172
Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Russia, Spain, Sweden, Switzerland, and United Kingdom
Middle East: +973 6 500 9 296 *
All other Countries/Regions: +44 1950 499004 **
Fax: +44 1950 491 716 *
Asia/Pacific
Telephone
Universal International Freephone Number: +800 2222 7172
Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand
Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)
Hong Kong: 800 965 222
Macau: 0800 728
Taiwan: 00801 863 366
Hours of Business:
Mon - Sun 7:00am - 11:00pm BJS
Japan
Hours of Operation:
Mon - Sun 7:00am - 23:00pm CST
Korea
Hours of Operation:
Mon-Fri 9:00am-6:00pm KST
All other Countries/Regions: +632 8857 8788 **
Fax: +632 8857 8787 **
Mexico
Telephone: 001 800-272-9273 **
Central and South America
Telephone
English: +1 801-975-3063 **
Spanish: +1 801-975-3013 **
Fax: +1 801-974-3086 **
+ Denotes international access code. 00 or 011 in most countries.
* Toll charges may apply
** International calling rates may apply
When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.
United States and Canada
IHG
*1 877 424 2449
Six Senses Hotels Resorts Spas
* 1 855 496 0109
Regent Hotels & Resorts
*1 866 773 4368
† Holiday Inn
*1 800 465 4329
Holiday Inn Express
*1 800 465 4329
Crowne Plaza
* 1 800 227 6963
†† InterContinental
* 1 800 424 6835
Kimpton Hotels & Restaurants
* 1 800 546 7866
Staybridge Suites
* 1 800 238 8000
Candlewood Suites
* 1 888 226 3539
Hotel Indigo
* 1 866 246 3446
avid hotels
* 1 877 495 2843
EVEN Hotels
1 855 879 3836
voco
*1 888 511 8626
Mr & Mrs Smith
* 1 877 666 3817
Reservation Numbers by Region
United States:
IHG
*1 877 424 2449
Six Senses Hotels Resorts Spas
* 1 855 496 0109
Regent Hotels & Resorts
*1 866 773 4368
† Holiday Inn
*1 800 465 4329
Holiday Inn Express
*1 800 465 4329
Crowne Plaza
* 1 800 227 6963
†† InterContinental
* 1 800 424 6835
Kimpton Hotels & Restaurants
* 1 800 546 7866
Staybridge Suites
* 1 800 238 8000
Candlewood Suites
* 1 888 226 3539
Hotel Indigo
* 1 866 246 3446
avid hotels
* 1 877 495 2843
Atwell Suites
(833) 428-9355 or (833) 4ATWELL
EVEN Hotels
1 855 879 3836
voco
*1 888 511 8626
Mr & Mrs Smith
* 1 877 666 3817
Mexico:
IHG
800 000 0404
†† InterContinental
800 690 9352
Kimpton Hotels & Restaurants
800 980 9811
† Holiday Inn
800 009 9900
Crowne Plaza
800-227-6963
Mr & Mrs Smith
* 800 880 4515
Additional Countries/Regions:
Argentina
*0800 666 2781
BERMUDA
* 1877 424 2449
Brazil
* 0800 770 0858
Chile
* 800 914 288
Colombia
* 01800 519 0386
Costa Rica
* 0800 041 1005
Dominican Republic
* 1800 203 9608
El Salvador
* 213 67606
Guatemala
* 2375 2686
Nicaragua
* 7877 7910
Panama
* 00800 203 0041
Peru
* 0800 74 518
PUERTO RICO (SPANISH)
* 1855 200 3212
Uruguay
000 413 5985 591
Venezuela
* 0800 777 8880
Mainland China:
Mainland China
* 800 830 4088
Mobile Phone Users
* 400 88 40 888
Six Senses Hotels Resorts Spas
* 400 889 4800
Regent Hotels & Resorts
* 800 3327 3327
Kimpton Hotels & Restaurants
* 400 83 09 282
voco
* 800 3411 3411
Mr & Mrs Smith
* 400 83 09 380
Additional Countries/Regions:
IHG (English)
+61 2 9935 8371
IHG (Chinese)
*86 21 2033 4888
IHG (Japanese)
+81 3 4565 4135
Austrália
* 1800 978 681
Australia
* 1800 HOTELS
AUSTRALIA
* 1800 512 098
BRUNEI
** 8014 459
Hong Kong
* 800 969 743
Hong Kong
* 800 965 888
India
+000 800 050 1933
INDIA
* 000 800 050 2068
Indonesia
* 001 803 011 3456
Japan
* 120 829 718
Japan
* 0120 381 489
Macau
* 0800 738
Malaysia
* 1800 801 881
New Zealand
* 0800 801 111
Philippines
* 1800 1110 2295
Singapore
* 800 101 3848
SOUTH KOREA
* 00 798 142 030212
SRI LANKA
(011) 2422 145
SRI LANKA
(112) 029 166
Taiwan
* 0080 186 3388
Thailand
* 001 800 656 888
THAILAND
* 1800 019 480
United Kingdom:
IHG
* 0800 40 40 40
Six Senses Hotels Resorts Spas
* 0800 458 4466
Regent Hotels & Resorts
* 00800 3327 3327
holiday inn
* 0800 40 50 60
holiday inn express
* 0800 43 40 40
Crowne Plaza
** 00800 8222 8222
InterContinental
** 00800 1800 1800
Kimpton Hotels & Restaurants
** 00800 4444 5566
Staybridge Suites
* 0800 9884663
Hotel Indigo
* 0800 3898100
voco
** 00800 3411 3411
Mr & Mrs Smith
* 01456 493 210
Most Countries/Regions:
holiday inn
** +800 80 800 800
holiday inn express
** +800 80 800 800
Crowne Plaza
** +800 8222 8222
InterContinental
** +800 1800 1800
Kimpton Hotels & Restaurants
** +800 4444 5566
voco
** +800 3411 3411
Additional Countries/Regions:
IHG
+44 371 942 9121****
Austria
* 0800 298 595
Belarus
+375 (8) 256293044
Belgium
* 0800 199 77
Denmark
* 080711 165
Finland
* 0800 113 113
France
* 0800 905 999
France
* 0800 945 718
France
* 0805 542 357
Germany
* 800 1 87 30 61
Germany
* 0800 7 23 62 16
GEORGIA
0800008079
Greece
* 00800 1612 203 0036
Greece
* 00800 123 469
Hungary
* 06 800 80321
Ireland
* 1800 553 155
Italy
* 800 877 399
Italy
* 800 145 673
Lithuania
* 8 800 220 83
LUXEMBOURG
* 800 22 790
Netherlands
* 0800 022 1155
NORWAY
* 800 18 937
Poland
* 00800 12 15 820
Portugal
* 800 45 00 76
Russia
* 8800-301-3832
+7 (8) 4951800398
RUSSIA
* 8800 301 4563
Spain
* 900 993 119
Spain
* 800 098 108
SWEDEN
* 020 793 793
Switzerland
* 800 080 777
Ukraine
* 0-800-502-309
Israel and South Africa:
Israel
* 180 945 3777
South Africa
* 0800 008 727
† Holiday Inn
** +800 80 800 800
Holiday Inn Express
** +800 80 800 800
Crowne Plaza
** +800 8222 8222
†† InterContinental
** +800 1800 1800
Kimpton Hotels & Restaurants
** +800 4444 5566
Additional Countries/Regions:
IHG
+973 65 00 97 75
Bahrain
* 6500 9895
Egypt
* 0800 00 096 91
Jordan
* 0800 22 666
Kazakhstan
*08 800 555 71 04
Kuwait
2206 9159
Lebanon
*** (01) 426 801 (Ask for 866 866 7556)
Morocco
* 0800097100
Oman
* 800 744 65
PAKISTAN
* 00800 90 033 049
Qatar
* 0800 100 844
Saudi Arabia
*800 8 500 730
Turkey
* 00 811 213 12 12
Emirados Árabes Unidos
* 800 012 0003
United Arab Emirates
*0800 017 0050
* Most telephone numbers are freephone. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of freephone numbers.
** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 371 942 9121 (from UK, phone company's access charge; outside UK, international calling rates apply).
*** Two stage freephone number
****Calls from mobiles will be higher. When dialled from outside UK, international calling rates apply. Alternatively outside UK, dial +44 (0) 371 226 1111. International calling rates apply.
† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)
†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)