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Call Us

Prefer to speak with one of our customer care representatives directly? You'll find contact information here.

For booking assistance, please select Worldwide Reservation Offices.

For assistance regarding IHG® Rewards, please select IHG® Rewards Service Centers.

IHG® REWARDS CLUB SERVICE CENTERS
IHG® REWARDS CLUB SERVICE CENTERS
IHG® REWARDS SERVICE CENTERS
WORLDWIDE RESERVATION OFFICES
IHG® REWARDS SERVICE CENTERS

Serving the best interest of our members is the goal of our IHG® Rewards Customer Care Centers.

To reach us with any questions or issues, simply call, email, or fax to the contact points below.

We are available 24 hours a day, 7 days a week unless otherwise indicated.

Kimpton Inner Circle Help
United States and Canada

Telephone: 1-888-211-9874

Fax: 1-800-725-8232

TDD: 1-800-334-5194

Europe, Middle East and Africa

Telephone

Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Russia, Spain, Sweden, Switzerland, and United Kingdom

Middle East: +973 6 500 9 296 **

All other Countries/Regions: +44 1950 499004 **

Fax: +44 1950 491716 **

Asia/Pacific

Telephone

Universal International Freephone Number: +800 2222 7172

Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand

Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)

Hong Kong: 800 965 222

Macau: 0800 728

Taiwan: 00801 863 366

Hours of Business:

Mon - Sun 7:00am - 11:00pm BJS

Japan

Hours of Operation:

Mon-Fri 9:00am-6:00pm JST

Korea

Hours of Operation:

Mon-Fri 9:00am-6:00pm KST

All other Countries/Regions: +632 8857 8788 **

Fax: +632 8857 8787 **

Mexico

Telephone: 001 800-272-9273 **

Central and South America

Telephone

English: +1 801-975-3063 **

Spanish: +1 801-975-3013 **

Fax: +1 801-974-3086 **

+ Denotes international access code. 00 or 011 in most countries.

* Toll charges may apply

** International calling rates may apply

WORLDWIDE RESERVATION OFFICES
WORLDWIDE RESERVATION OFFICES
WORLDWIDE RESERVATION OFFICES

When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.

United States and Canada

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IHG

*1 877 424 2449

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Six Senses Hotels Resorts Spas

* 1 855 496 0109

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Regent Hotels & Resorts

*1 866 773 4368

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† Holiday Inn

*1 800 465 4329

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Holiday Inn Express

*1 800 465 4329

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Crowne Plaza

* 1 800 227 6963

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†† InterContinental

* 1 800 424 6835

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Kimpton Hotels & Restaurants

* 1 800 546 7866

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Staybridge Suites

* 1 800 238 8000

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Candlewood Suites

* 1 888 226 3539

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Hotel Indigo

* 1 866 246 3446

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avid hotels

* 1 877 495 2843

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EVEN Hotels

*1 855 879 3836

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voco

*1 888 511 8626

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IHG Army Hotels

* 1 877 711 TEAM (8326)

Mr & Mrs Smith

Mr & Mrs Smith

* 1 877 666 3817​

Reservation Numbers by Region

Americas / Caribbean
Asia / South Pacific
Europe
Middle East and Africa
Americas / Caribbean

United States:

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IHG

*1 877 424 2449

sixsenses-customercare-logo

Six Senses Hotels Resorts Spas

* 1 855 496 0109

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Regent Hotels & Resorts

*1 866 773 4368

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† Holiday Inn

*1 800 465 4329

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Holiday Inn Express

*1 800 465 4329

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Crowne Plaza

* 1 800 227 6963

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†† InterContinental

* 1 800 424 6835

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Kimpton Hotels & Restaurants

* 1 800 546 7866

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Staybridge Suites

* 1 800 238 8000

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Candlewood Suites

* 1 888 226 3539

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Hotel Indigo

* 1 866 246 3446

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avid hotels

* 1 877 495 2843

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Atwell Suites

(833) 428-9355 or (833) 4ATWELL

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EVEN Hotels

1 855 879 3836

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voco

*1 888 511 8626

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IHG Army Hotels

* 1 877 711 TEAM (8326)

Mr & Mrs Smith

Mr & Mrs Smith

* 1 877 666 3817​

Mexico:

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IHG

800 000 0404

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†† InterContinental

800 690 9352

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Kimpton Hotels & Restaurants

800 980 9811

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† Holiday Inn

800 009 9900

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Crowne Plaza

800-227-6963

Mr & Mrs Smith

Mr & Mrs Smith

* 800 880 4515​

Additional Countries/Regions:

ARGENTINA

* 0800 666 2781

BERMUDA

* 1877 424 2449

BRAZIL

* 00800 770 0858

CHILE

* 800 914 288

COLOMBIA

* 01800 519 0386

COSTA RICA

* 0800 041 1005

DOMINICAN REPUBLIC

* 1800 203 9608

ECUADOR

* 1800 001 356

EL SALVADOR

* 213 67606

EL SALVADOR

* 213 67606

GUATEMALA

* 2375 2686

NICARAGUA

* 7877 7910

PANAMA

* 00800 203 0041

PERU

* 0800 74 518

PUERTO RICO (SPANISH)

* 1855 200 3212

URUGUAY

000 413 5985 591

VENEZUELA

* 0800 777 8880

Asia / South Pacific

Mainland China:

Mainland China

* 800 830 4088

Mobile Phone Users

* 400 88 40 888

sixsenses-customercare-logo

Six Senses Hotels Resorts Spas

* 400 889 4800

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Regent Hotels & Resorts

* 800 3327 3327

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Kimpton Hotels & Restaurants

* 400 83 09 282

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voco

* 800 3411 3411

Mr & Mrs Smith

Mr & Mrs Smith

* 400 83 09 380​​

Additional Countries/Regions:
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IHG (English)

+61 2 9935 8371

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IHG (Chinese)

*86 21 2033 4888

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IHG (Japanese)

+81 3 4565 4135

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Vignette Collection (Australia)

* 1800 221 335

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AUSTRALIA

* 1800 978 681

AUSTRALIA

* 1800 HOTELS

Mr. and Mrs. Smith

AUSTRALIA

* 1800 512 098​​

BRUNEI

** 8014 459

sixsenses-customercare-logo

HONG KONG

* 800 969 743

HONG KONG

* 800 965 888

INDIA

+000 800 050 1933

Mr. and Mrs. Smith

INDIA

* 000 800 050 2068​

INDONESIA

* 001 803 011 3456

sixsenses-customercare-logo

JAPAN

* 120 829 718

JAPAN

* 0120 381 489

MACAU

* 0800 738

MALAYSIA

* 1800 801 881

NEW ZEALAND

* 0800 801 111

PHILIPPINES

* 1800 1110 2295

SINGAPORE

* 800 101 3848

SOUTH KOREA

* 00 798 142 030212

SRI LANKA

(011) 2422 145

Mr. and Mrs. Smith

SRI LANKA

(112) 029 166

TAIWAN

* 0080 186 3388

THAILAND

* 001 800 656 888

Mr. and Mrs. Smith

THAILAND

* 1800 019 480​​

Europe

United Kingdom:

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IHG

* 0800 40 40 40

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Six Senses Hotels Resorts Spas

* 0800 458 4466

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Regent Hotels & Resorts

* 00800 3327 3327

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Holiday Inn

* 0800 40 50 60

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Holiday Inn Express

* 0800 43 40 40

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Crowne Plaza

** 00800 8222 8222

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InterContinental

** 00800 1800 1800

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Kimpton Hotels & Restaurants

** 00800 4444 5566

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Staybridge Suites

* 0800 9884663

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Hotel Indigo

* 0800 3898100

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voco

** 00800 3411 3411

Mr & Mrs Smith

Mr & Mrs Smith

* 01456 493 210

Most Countries/​Regions:

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Holiday Inn

** +800 80 800 800

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Holiday Inn Express

** +800 80 800 800

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Crowne Plaza

** +800 8222 8222

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InterContinental

** +800 1800 1800

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Kimpton Hotels & Restaurants

** +800 4444 5566

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voco

** +800 3411 3411

Additional Countries/Regions:
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IHG

+44 371 942 9121****

AUSTRIA

* 0800 298 595

BELARUS

+375 (8) 256293044

BELGIUM

* 0800 199 77

DENMARK

* 080711 165

FINLAND

* 0800 113 113

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FRANCE

* 0805 542 357

Mr. and Mrs. Smith

FRANCE

*0800 945 718

FRANCE

* 0800 905 999

sixsenses-customercare-logo

GERMANY

* 0800 7 23 62 16

GERMANY

* 0800 1 87 30 61

GEORGIA

0800008079

Mr. and Mrs. Smith

GREECE

* 00800 123 469

GREECE

* 00800 1612 203 0036

HUNGARY

* 06 800 80321

IRELAND

* 1800 553 155

Mr. and Mrs. Smith

ITALY

* 800 145 673

ITALY

* 800 877 399

LITHUANIA

* 8 800 220 83

LUXEMBOURG

* 800 22 790

NETHERLANDS

* 0800 022 1155

NORWAY

* 800 18 937

POLAND

* 00800 12 15 820

PORTUGAL

* 800 45 00 76

sixsenses-customercare-logo

RUSSIA

* 8800 301 4563

RUSSIA

* 8800-301-3832
+7 (8) 4951800398

Mr. and Mrs. Smith

SPAIN

*800 098 108

SPAIN

* 900 993 119

SWEDEN

* 020 793 793

SWITZERLAND

* 0800 080 777

UKRAINE

* 0-800-502-309

Middle East and Africa

Israel and South Africa:

ISRAEL

* 180 945 3777

SOUTH AFRICA

* 0800 008 727

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† Holiday Inn

** +800 80 800 800

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Holiday Inn Express

** +800 80 800 800

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Crowne Plaza

** +800 8222 8222

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†† InterContinental

** +800 1800 1800

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Kimpton Hotels & Restaurants

** +800 4444 5566

Additional Countries/Regions:
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IHG

+973 65 00 97 75

BAHRAIN

* 6500 9895

EGYPT

* 0800 00 096 91

JORDAN

* 0800 22 666

KAZAKHSTAN

*08 800 555 71 04

KUWAIT

2206 9159

LEBANON

*** (01) 426 801 (Ask for 866 866 7556)

Mr. and Mrs. Smith

MOROCCO

*0800097100

OMAN

* 800 744 65

PAKISTAN

* 00800 90 033 049

QATAR

* 0800 100 844

SAUDI ARABIA

*800 8 500 730

TURKEY

* 00 811 213 12 12

sixsenses-customercare-logo

UNITED ARAB EMIRATES

* 800 012 0003

UNITED ARAB EMIRATES

*0800 017 0050

* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.

** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 371 942 9121 (from UK, phone company's access charge; outside UK, international calling rates apply).

*** Two stage toll-free number

****Calls from mobiles will be higher. When dialled from outside UK, international calling rates apply. Alternatively outside UK, dial +44 (0) 371 226 1111. International calling rates apply.

† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)

†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)