Call Us
Prefer to speak with one of our customer care representatives directly? You'll find contact information here.
For booking assistance, please select Worldwide Reservation Offices.
For assistance regarding IHG® Rewards, please select IHG® Rewards Service Centers.
Serving the best interest of our members is the goal of our IHG® Rewards Customer Care Centers.
To reach us with any questions or issues, simply call, email, or fax to the contact points below.
We are available 24 hours a day, 7 days a week unless otherwise indicated.
Kimpton Inner Circle Help
United States and Canada
Telephone: 1-888-211-9874
Fax: 1-800-725-8232
TDD: 1-800-334-5194
Europe, Middle East and Africa
Telephone
Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Russia, Spain, Sweden, Switzerland, and United Kingdom
Middle East: +973 6 500 9 296 **
All other Countries/Regions: +44 1950 499004 **
Fax: +44 1950 491716 **
Asia/Pacific
Telephone
Universal International Freephone Number: +800 2222 7172
Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand
Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)
Hong Kong: 800 965 222
Macau: 0800 728
Taiwan: 00801 863 366
Hours of Business:
Mon - Sun 7:00am - 11:00pm BJS
Japan
Hours of Operation:
Mon-Fri 9:00am-6:00pm JST
Korea
Hours of Operation:
Mon-Fri 9:00am-6:00pm KST
All other Countries/Regions: +632 8857 8788 **
Fax: +632 8857 8787 **
Mexico
Telephone: 001 800-272-9273 **
Central and South America
Telephone
English: +1 801-975-3063 **
Spanish: +1 801-975-3013 **
Fax: +1 801-974-3086 **
+ Denotes international access code. 00 or 011 in most countries.
* Toll charges may apply
** International calling rates may apply
When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.
United States and Canada
IHG
*1 877 424 2449
Six Senses Hotels Resorts Spas
* 1 855 496 0109
Regent Hotels & Resorts
*1 866 773 4368
† Holiday Inn
*1 800 465 4329
Holiday Inn Express
*1 800 465 4329
Crowne Plaza
* 1 800 227 6963
†† InterContinental
* 1 800 424 6835
Kimpton Hotels & Restaurants
* 1 800 546 7866
Staybridge Suites
* 1 800 238 8000
Candlewood Suites
* 1 888 226 3539
Hotel Indigo
* 1 866 246 3446
avid hotels
* 1 877 495 2843
EVEN Hotels
*1 855 879 3836
voco
*1 888 511 8626
IHG Army Hotels
* 1 877 711 TEAM (8326)
Mr & Mrs Smith
* 1 877 666 3817
Reservation Numbers by Region
United States:
IHG
*1 877 424 2449
Six Senses Hotels Resorts Spas
* 1 855 496 0109
Regent Hotels & Resorts
*1 866 773 4368
† Holiday Inn
*1 800 465 4329
Holiday Inn Express
*1 800 465 4329
Crowne Plaza
* 1 800 227 6963
†† InterContinental
* 1 800 424 6835
Kimpton Hotels & Restaurants
* 1 800 546 7866
Staybridge Suites
* 1 800 238 8000
Candlewood Suites
* 1 888 226 3539
Hotel Indigo
* 1 866 246 3446
avid hotels
* 1 877 495 2843
Atwell Suites
(833) 428-9355 or (833) 4ATWELL
EVEN Hotels
1 855 879 3836
voco
*1 888 511 8626
IHG Army Hotels
* 1 877 711 TEAM (8326)
Mr & Mrs Smith
* 1 877 666 3817
Mexico:
IHG
800 000 0404
†† InterContinental
800 690 9352
Kimpton Hotels & Restaurants
800 980 9811
† Holiday Inn
800 009 9900
Crowne Plaza
800-227-6963
Mr & Mrs Smith
* 800 880 4515
Additional Countries/Regions:
ARGENTINA
* 0800 666 2781
BERMUDA
* 1877 424 2449
BRAZIL
* 00800 770 0858
CHILE
* 800 914 288
COLOMBIA
* 01800 519 0386
COSTA RICA
* 0800 041 1005
DOMINICAN REPUBLIC
* 1800 203 9608
ECUADOR
* 1800 001 356
EL SALVADOR
* 213 67606
EL SALVADOR
* 213 67606
GUATEMALA
* 2375 2686
NICARAGUA
* 7877 7910
PANAMA
* 00800 203 0041
PERU
* 0800 74 518
PUERTO RICO (SPANISH)
* 1855 200 3212
URUGUAY
000 413 5985 591
VENEZUELA
* 0800 777 8880
Mainland China:
Mainland China
* 800 830 4088
Mobile Phone Users
* 400 88 40 888
Six Senses Hotels Resorts Spas
* 400 889 4800
Regent Hotels & Resorts
* 800 3327 3327
Kimpton Hotels & Restaurants
* 400 83 09 282
voco
* 800 3411 3411
Mr & Mrs Smith
* 400 83 09 380
Additional Countries/Regions:
IHG (English)
+61 2 9935 8371
IHG (Chinese)
*86 21 2033 4888
IHG (Japanese)
+81 3 4565 4135
Vignette Collection (Australia)
* 1800 221 335
AUSTRALIA
* 1800 978 681
AUSTRALIA
* 1800 HOTELS
AUSTRALIA
* 1800 512 098
BRUNEI
** 8014 459
HONG KONG
* 800 969 743
HONG KONG
* 800 965 888
INDIA
+000 800 050 1933
INDIA
* 000 800 050 2068
INDONESIA
* 001 803 011 3456
JAPAN
* 120 829 718
JAPAN
* 0120 381 489
MACAU
* 0800 738
MALAYSIA
* 1800 801 881
NEW ZEALAND
* 0800 801 111
PHILIPPINES
* 1800 1110 2295
SINGAPORE
* 800 101 3848
SOUTH KOREA
* 00 798 142 030212
SRI LANKA
(011) 2422 145
SRI LANKA
(112) 029 166
TAIWAN
* 0080 186 3388
THAILAND
* 001 800 656 888
THAILAND
* 1800 019 480
United Kingdom:
IHG
* 0800 40 40 40
Six Senses Hotels Resorts Spas
* 0800 458 4466
Regent Hotels & Resorts
* 00800 3327 3327
Holiday Inn
* 0800 40 50 60
Holiday Inn Express
* 0800 43 40 40
Crowne Plaza
** 00800 8222 8222
InterContinental
** 00800 1800 1800
Kimpton Hotels & Restaurants
** 00800 4444 5566
Staybridge Suites
* 0800 9884663
Hotel Indigo
* 0800 3898100
voco
** 00800 3411 3411
Mr & Mrs Smith
* 01456 493 210
Most Countries/Regions:
Holiday Inn
** +800 80 800 800
Holiday Inn Express
** +800 80 800 800
Crowne Plaza
** +800 8222 8222
InterContinental
** +800 1800 1800
Kimpton Hotels & Restaurants
** +800 4444 5566
voco
** +800 3411 3411
Additional Countries/Regions:
IHG
+44 371 942 9121****
AUSTRIA
* 0800 298 595
BELARUS
+375 (8) 256293044
BELGIUM
* 0800 199 77
DENMARK
* 080711 165
FINLAND
* 0800 113 113
FRANCE
* 0805 542 357
FRANCE
*0800 945 718
FRANCE
* 0800 905 999
GERMANY
* 0800 7 23 62 16
GERMANY
* 0800 1 87 30 61
GEORGIA
0800008079
GREECE
* 00800 123 469
GREECE
* 00800 1612 203 0036
HUNGARY
* 06 800 80321
IRELAND
* 1800 553 155
ITALY
* 800 145 673
ITALY
* 800 877 399
LITHUANIA
* 8 800 220 83
LUXEMBOURG
* 800 22 790
NETHERLANDS
* 0800 022 1155
NORWAY
* 800 18 937
POLAND
* 00800 12 15 820
PORTUGAL
* 800 45 00 76
RUSSIA
* 8800 301 4563
RUSSIA
* 8800-301-3832
+7 (8) 4951800398
SPAIN
*800 098 108
SPAIN
* 900 993 119
SWEDEN
* 020 793 793
SWITZERLAND
* 0800 080 777
UKRAINE
* 0-800-502-309
Israel and South Africa:
ISRAEL
* 180 945 3777
SOUTH AFRICA
* 0800 008 727
† Holiday Inn
** +800 80 800 800
Holiday Inn Express
** +800 80 800 800
Crowne Plaza
** +800 8222 8222
†† InterContinental
** +800 1800 1800
Kimpton Hotels & Restaurants
** +800 4444 5566
Additional Countries/Regions:
IHG
+973 65 00 97 75
BAHRAIN
* 6500 9895
EGYPT
* 0800 00 096 91
JORDAN
* 0800 22 666
KAZAKHSTAN
*08 800 555 71 04
KUWAIT
2206 9159
LEBANON
*** (01) 426 801 (Ask for 866 866 7556)
MOROCCO
*0800097100
OMAN
* 800 744 65
PAKISTAN
* 00800 90 033 049
QATAR
* 0800 100 844
SAUDI ARABIA
*800 8 500 730
TURKEY
* 00 811 213 12 12
UNITED ARAB EMIRATES
* 800 012 0003
UNITED ARAB EMIRATES
*0800 017 0050
* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.
** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 371 942 9121 (from UK, phone company's access charge; outside UK, international calling rates apply).
*** Two stage toll-free number
****Calls from mobiles will be higher. When dialled from outside UK, international calling rates apply. Alternatively outside UK, dial +44 (0) 371 226 1111. International calling rates apply.
† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)
†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)