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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 448 reviews
88%
Recommend This Property

Ratings Breakdown

448reviews

  • 5 Stars
    254
  • 4 Stars
    119
  • 3 Stars
    34
  • 2 Stars
    25
  • 1 Stars
    16

restaurant service

By

April 26, 2017

club

There was a point in time when my guest and I visited the restaurant for lunch. When we walked into the establishment, there was no one at the front to great us. With that being said, we didn't know if we had to seat ourselves or wait to be seated. We took it upon ourselves to sit down. We waited 20 minutes until we got up from our seats since we had not been greated yet. When we decided to get up and leave, that's when someone greeted us asking if we had been helped yet. At that point it was too late.

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OK Hotel

By

April 26, 2017

club

Stayed here to visit family that lives nearby. We stayed here previously in a standard room and brought our dog. This time we did not have our dog so we book the Executive Level room. The only difference is that there is hard wood floor in the bathroom sink area and the headboards are padded. Definitely not worth the up-charge since they allow dogs in all rooms (thank goodness my mom didn't get a room because she is allergic). We thought the room would be a but nicer and when we checked got to the room, we noticed it was dusty, the carpet could use a good vacuuming, and the TV didnt work. We asked to change rooms, and we were denied. My husband wanted to leave but since this is the closest hotel to our relatives, we had to stay.

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Be sure to dine in :)

By

April 26, 2017

If you have the pleasure of staying at this IHG location, 1st: you MUST dine in, for the chef is simply marvelous! 2nd, be prepared for awesome housekeeping staff because they've got pride! 3rd, expect to leave with smiles because the manager pays attention to every detail of her second home!

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Nice Hotel

By

April 26, 2017

club

The one down side was the ongoing construction in the lobby, but besides that, the rooms were new and very clean. The staff is friendly also.

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Disappointing stay at previously trusted brand

By

April 24, 2017

club

Unfortunately our stay was a real disappointment. It was a terrible value for a room in a hotel that was very much under reconstruction, was loud and had a fan so loud, it had to be turned off. The noise both outside the room and when other guests used their showers/bath was so loud that I could not rest. The room itself was worn, but clean. There was no included breakfast.

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Bridgeport

By

April 23, 2017

club

NIce hotel. Expensive for the area. Stayed for business.

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Go to Another hotel a few mikes away

By

April 23, 2017

club

Thermostats don't work, the room remains very hot and never changes temperature, creating a very uncomfortable sleep. The hotel is also under construction. Parking is too expensive. Breakfast buffet was good, with a good selection.

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OK hotel for Bridgeport area

By

April 22, 2017

platinumelite

Basic hotel, somewhat overpriced for decor and quality provided. Nice seeming pool.

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Dr Bob

By

April 21, 2017

club

Nice hotel, good food and nice staff. On the weekends there seem to be lots of partyer's and have had difficulty on two occasions with excessive noise that caused sleep loss or had to have our room moved. Pain in the butt at 1am.

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Good hotel

By

April 20, 2017

club

Clean, updated, professional staff. Would recommend staying at Bridgeport Trumbull Holiday Inn.

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Best choice for area

By

April 20, 2017

club

Clean room, polite staff. Was under construction. Parking was expensive. $16 to park in garage was pathetic.

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Comfortable bed, great staff, low functioning room refrigerator

By

April 19, 2017

club

Our stay at the Holiday Inn was very good. The beds were extremely comfortable and the room was very clean. The only issue I had was that the room refrigerator did not stay running to keep our items cold. Our stay was simply overnight and we needed to leave early the next morning so I didn't bother asking for a new one for the room.

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