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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 396 reviews
87%
Recommend This Property

Ratings Breakdown

396reviews

  • 5 Stars
    230
  • 4 Stars
    97
  • 3 Stars
    37
  • 2 Stars
    13
  • 1 Stars
    19

Bad Stay

By

May 19, 2017

The shower handle did not work could not get it to control hot water. After telling front desk they said they knew about it when handles were installed were not put in properly, why rent room if not working properly? Wake up next morning to no hot water and have to leave not taking shower. They did refund me money toward bill but still had to pay balance. Also the breakfast staff very slow waited for ten minutes to get some body attention and we were the only ones in the breakfast hall. Had to go to front desk to get the breakfast voucher we paid for that they forgot to give us. Also upon arrival found out pool was not available web page says nothing about that.Room service the person on the phone was put out about us asking questions no customer service. Wow great location just not what I would have expected.

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Great place to stay

By

May 18, 2017

club

Easy location to get to in Concord. Friendly staff, clean room, fast elevator!

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Overall experience

By

May 17, 2017

I totally enjoyed my stay at the Holiday Inn in Concord NH. The staff were great. The room was the best I have ever stayed. The food in the banquet hall was excellent. The microphone didn't seem to be working correctly. Unfortunately, I had left a full bottle of MacCallem single malt scotch still in the box in my room. House keeping says they never saw it.

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Clean and quiet

By

May 17, 2017

No funky smells. Everything was quiet. I slept great

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WAsnt a good stay

By

May 16, 2017

club

we booked this hotel specifically for the pool so that we could take our son swimming but it was never stated on the app that the pool wasn't open. It was not a good place to be with a small child as there was nothing to do

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Great service, spacious room, and comfortable bed!

By

May 16, 2017

club

Overall Experience - Far exceeded our expectations! The service was great! The Reps were friendly, personable, professional and welcoming. The rooms were clean and spacious...with comfortable beds. We will plan to stay at this hotel when ever we are in this area again!

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Concord

By

May 16, 2017

Great property downtown, very close to the restaurants and all of the offices on the Main Street. It also is very close to the interstate and very easy to locate. Parking was easy as well. I would recommend this property to others. I stay at many HI properties and the staff here was friendly.

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holiday inn concord n.h.

By

May 16, 2017

Very nice place, staff was very helpful, and cheerful. Room was clean and comfy . Great shower with lots of hot water . I was there for a Masonic event, felt very safe and comfortable

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Awful property; worst holiday inn

By

May 16, 2017

this is an awful property. it is the worst holiday inn i have stay at.
I would never recommend it to anybody. stay away!

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Met needs for unplanned overnight stay

By

May 12, 2017

club

Room was nice and was conveniently located in the downtown Concord area.

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Outstanding Stay

By

May 11, 2017

I have stayed at this particular Holiday Inn for a number of years and I have never been disappointed. The staff is exceptionally friendly, they go out of their way to ensure everyone is happy.
When attending a conference, the wait-staff is second to none. From morning breakfast to a full evening dinner, they are friendly, efficient, and dedicated to making the event go smoothly.

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Great service

By

May 10, 2017

Would recomend to anyone in the area. Staff was helpful

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