 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Open Gallery
Trip to Concord
ByJackofallhearts
June 21, 2022
We arrived in Concord, NH in the evening of our visit. The woman at the front desk was incredible. Greeting us as an IHG member and made us aware of an upgrade that was available. She was also communicating with many guests at once and with a warm and genuine interest and cheer. She was clearly someone who is both very valuable employee but also an a person that likes other people. The visit itself was rather unremarkable. A quick respite during a whirlwind weekend. The beds were comfortable and we were up and out in the early morning. The price of the room was high, but there were many events in Concord that weekend, so this is to be expected. Overall a good experience and the human aspect really made this location shine.
NOT CLEAN
ByD3234
June 15, 2022
The hotel needs to stop booking - start cleaning and start investing in their staff to train them on cleaning. Our sheets were stained - badly stained and evident that they were newly stained - and very evident that they were not changed before letting us in the room - and the room as surfaced cleaned - at best. Stains around the toilet on the floor - stains on the walls and molding was filthy. Our room check in was late because they were "cleaning" it - they absolutely did NOT clean that room. I let the front desk know - they came and changed the sheets - I was given a $28 credit - really????? My elderly Mom was in another room - when she checked in her toilet was full. Called maintenance - they knocked on her door and handed her a plunger - NOT IMPRESSED - very disappointed.
Tried to upload pictures here but site won't let me.
Great location
Bylizzy
June 13, 2022
Walking distance to restaurants. Close to the hospital.
Not Covid Clean - or Clean at all
ByD3234
June 13, 2022
Hotel needs a complete cleaning - NOT surface cleaning. Stained sheets - stains on floor around toilet - stains on the walls - dirty molding - broken toilets. Understandably understaffed and it shows.
Great place to chill
ByPeachbeans
June 04, 2022
Their location is convenient to good restaurants, shopping and the highway. Had everything I needed and then some. The beds and bedding very comfortable and appreciated the room darkening window treatments.
Fantastic staff & quiet rooms
BySonny&Tubbs
May 29, 2022
Stayed for business trip & it far exceeded my expectations. Only adjustment was the hot water is super hot so be aware you'll need to adjust to cooler temps. Loved it here & would definitely stay here again. Walkable to restaurants
Comfortable bed and great service
Byrh4449
May 23, 2022
Very nice place with convenient access to the rest of the town. Great staff and attached restaurant. This survey takes a little too much time to complete
Great location and excellent amenities!
ByNickyg32
May 03, 2022
This is my favorite place to stay in Concord! The location is perfect- right on Main Street, so easy walking distance to restaurants and shopping downtown, and close to the highway. Front desk staff is polite and personable. Highly recommended!
NO HANDICAPPED ROOM AVAILABLE / lost our reservation!
ByNanaJudii
May 03, 2022
UPSETTING TO ARRIVE EARLY, AND NO ROOM IN THE INN! NO HANDICAPPED ROOM AVAILABLE / lost our reservation! EVENTUALLY WE WERE PLACED ON THE 4TH FLOOR IN A REGULAR ROOM / NOT HP ACCESSIBLE!
No Housekeeping
ByDanni218
April 26, 2022
We had to keep asking for trash bags, towels and toilet paper because housekeeping never attended to our room during our 4 day stay. Upon checking out, we were informed that when we initially checked in, we needed to request housekeeping at that time. Wish we would have known that because it would have made things easier.
Immaculate clean hotel
ByLeigh
April 26, 2022
This was our second stay & we will be coming back again
The entire hotel is immaculately clean & the staff is very friendly
Nice stay
ByMKWVT
March 02, 2022
Convenient easy nice stay.
Restaurant on site and everyone was friendly, helpful and would go the extra mile when needed. (Which isn’t always the case especially thru the labor shortage).