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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 281 reviews
88%
Recommend This Property

Ratings Breakdown

281reviews

  • 5 Stars
    154
  • 4 Stars
    73
  • 3 Stars
    26
  • 2 Stars
    15
  • 1 Stars
    13

Slept great

By

April 28, 2017

club

We chose the Holiday Inn in West Kelowna because we have always slept well when we stay at a Holiday Inn. We were in town to visit family so used the hotel for sleeping only. We did eat in the restaurant the first night of our stay and the service was excellent and the food good.

i told the desk clerk that we had chosen th Holiday Inn because we always slept so well and that we thought it was the mattress. He said h had recently received an email from another guest who had asked him to photograph the tag and email the picture to them. He suggested we take a picture or the mattress tag so we could purchase that brand of mattress for our home. We slept well both nights we stayed there.

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Comfort bed

By

April 27, 2017

club

No complaints, very clean room. Reception staff very polite and friendly, room service extremely friendly and polite.

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Stay at holiday Inn West Kelowna

By

April 27, 2017

Great place to stay.
Canyon hike next door was absolutely fantastic
Rates? could have been a bit less
Staff members were friendly....in fact all were super friendly, warm and genuine.
Very comfortable bed and linens were clean.
So was the bathroom.
In fact fairly clean suite.

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Clean

By

April 27, 2017

My friend and I just spent one night, so we were not able to try out all the services but the most important thing: the room was very clean and the front desk staff very helpful (despite the late hour).

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great service

By

April 25, 2017

overall positive experience, with comfortable room, great room service, and good amenities.

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great service

By

April 23, 2017

club

Staff was excellent, addressed bed problem first night. Second night perfect sleep. Will return to this hotel in the future.

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Standard holiday inn

By

April 21, 2017

club

Friendly staff, hot tub was a nice addition although would have been better if the jets worked. Good pool (inside / outside). Small gym. Whole place was too hot and we could not cool it down.

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Need more towels

By

April 21, 2017

club

The cleaning people would never leave enough towels

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Leisure stay

By

April 20, 2017

Clean hotel, friendly staff, lots of amenities nearby, 10 - 15 mins to central Kelowna. Would stay again.

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chewed gum in bed

By

April 20, 2017

club

Did not find this as a clean feeling

Will have to really checks my bed before crawling in for
the night when I travel

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Great Service

By

April 20, 2017

platinumelite

Excellent and helpful Front Desk staff . Stupid review says need 50 characters. Will not do review again

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Comfortable bed and great service ... good location

By

April 20, 2017

Great hotel ... excellent location as close to highway, Save-On-Foods, Liquor Store and other shops. Very comfortable beds and staff very friendly and helpful. Restaurants close by ... Boston Pizza and Hotel Restaurant. Bar in hotel was convenient and great service. Left IPad in bar and bar tender returned to front desk ... very appreciative of this. Hotel was quiet ... excellent sleep. Highly recommend this hotel!

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