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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 939 reviews
88%
Recommend This Property

Ratings Breakdown

939reviews

  • 5 Stars
    497
  • 4 Stars
    283
  • 3 Stars
    81
  • 2 Stars
    34
  • 1 Stars
    44

Basic and expensive

By

19 July 2017

platinumelite

Stayed twice over a two week period. Hotel was found to be basic, expensive, poor breakfast choice, limited tea and coffee in rooms, no information provided about hotel facilities (had to wander around and ask cleaners). Allocated a cramped and noisy room next to the lift. No acknowledgment of being an IHG loyal member. Very disappointing stay. Would not stay there again.

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Front desk extremely helpful

By

18 July 2017

Getting into hotel late after American Airlines had system problems and didn't care that they caused my family to miss flight (with extremely poor customer service) I was annoyed to begin with and booked at last minute. However the hotel front desk was so pleasant and helped us with take out for a late dinner with genuine friendliness. Saved the night after the terrible airline experience even though we didn't plan to stay.

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Nice unwind

By

17 July 2017

club

After the craziness of the holiday and fireworks, bbq s and people everywhere not to mention the fireworks ... we needed a nice quiet rest. And we got just that. The front desk man was very accommodating and I wish I remembered his name to give him recognition...i think it was Alex maybe? Anyway the place was spotless and bed was super comfy. Food was hot and yummy
We had a great stay. U am going to definitely plan to stay there again. But one with a pool will make it a perfect fit for me Absolutely.
Thanks for a great stay all

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Great place to stay.

By

15 July 2017

club

Friendly and accommodating staff. Great price. Exceptional
Service

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Nice stay when you have to travel to JFK Airport!

By

13 July 2017

club

Recommend healthy Breakfast ! People are eating
more healthy and a lot of people don't eat Pork product.

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good Staff

By

13 July 2017

club

The staff was very accommodating and professional. . Room was clean but noise.
Overall it was a good choise.

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Great breakfast

By

12 July 2017

Great breakfast, free shuttle to airport, nice staff, easy access to airport

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Comfortable

By

10 July 2017

club

A little price but the area demands it I guess
Room comfortable

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Perfetto per jkf

By

09 July 2017

club

Soluzione perfetta e si e' solo in transito al jfk. Hotel
Confortevole, ,con navetta gratuita efficiente

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Sergio

By

08 July 2017

club

Buen hotel, ideal cuando se debe tomar un vuelo del JFK por la cercanía, personal muy amable, la habitación un poco pequeña en comparación con otros Holiday Inn

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Great at airport option

By

08 July 2017

The stay at Holiday Inn Express was great.
The front desk staff at checkin was good.
The only downside would be food options in the night.

The Indian food was overpriced $20 for rice and chicken korma - enough for 2 but not worth $20.
The Italian place offers the most options including burgers, pasta, pizza but do not deliver after 10:30pm (really 1015pm).
There is Chinese food as well.
The rooms are spacious.

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Decent value close to JFK

By

07 July 2017

Rooms are a bit small but clean and comfortable for a one night stay. If you are flying out of JFK and drove to the airport, consider the long term parking next door...ver convenient to HIexpress and decent rates.

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