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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 896 reviews
86%
Recommend This Property

Ratings Breakdown

896reviews

  • 5 Stars
    524
  • 4 Stars
    209
  • 3 Stars
    66
  • 2 Stars
    53
  • 1 Stars
    44

Great overnight stay

By

October 17, 2017

The hotel staff was kind to send the shuttle to fetch us from the airport upon our late night arrival. The hotel was conveniently located near the Amtrak station for our next morning departure. The room was clean, comfortable, and everything we needed for our overnight stay. Breakfast was fresh and offered a good selection. We will stay here again when in Albany.

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Great Staff and Service

By

October 17, 2017

club

I travelled with my family (including a child). Our stay was great! We were able to relax and checking in/out was quick and courteous. The staff were attentive to our needs and friendly. Would definately recommended.

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Friendly Staff

By

October 17, 2017

club

Staff was very friendly, free shuttle service is great

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good location

By

October 15, 2017

platinumelite

the Albany hotel is 2 minutes from the bus station, great for my bus trip from New York city. the breakfast is good and great room is big and comfortable.

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Updated Room with Very Good Breakfast

By

October 14, 2017

club

If staying in downtown Albany, this hotel offers a very good option with all the benefits. Parking, breakfast, fitness/pool, and updated room.

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Great friendly staff

By

October 12, 2017

club

Great friendly staff. Nice hotel, good location.

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Very comfortable, shuttle a real bonus

By

October 12, 2017

club

Very comfortable hotel. Front desk staff were attentive and responsive, the beds were very comfortable and the room was well lit, with reliable internet service and plenty of outlets. Particularly good breakfast.

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Great Staff

By

October 11, 2017

club

We stayed there for a cheer competition. The staff did a great job with the amount of cheerleaders and moms that were in the hotel.

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Comfortable bed and great breakfast

By

October 09, 2017

platinumelite

Holiday Inn has the most comfortable bed in my opinion. The room was clean and met my expectations. Great value for the price.

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a nice hotel

By

October 08, 2017

club

This hotel was definitely beyond my expectations. They gave me free shuttle rides from and to the Amtrak station. The room conditon was nice and clean, and it had even a microwave. The bathroom was also clean and big. This hotel provided me with a better experience than other hotels which I stayed during my vacation.

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A great experience

By

October 08, 2017

club

Room was clean and quiet. Stephanie at the front desk was super helpful. Breakfast was great.

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action

By

October 04, 2017

club

Facility is nice, ... had an unexpected issue, that was adequately addressed with management.

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