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Rated 4.2 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by One of the best HiEX hotels I have stayed in the hotel 4 times now, and it has always excelled, it's a nice clean quiet modern hotel with a good restaurant attached, the location is lovely [and quiet] and the staff are pleasant and efficient, The breakfast room is bright and clean. it's a pleasure to stay here. April 22, 2015
Rated 5.0 out of 5.0 by great place friendly helpful staff excellent value for money would definitely recommend rooms clean and comfortable the only slightly downside is choice of hot breakfast items but still very enjoyable April 21, 2015
Rated 5.0 out of 5.0 by excellent as always. Another great stay at HIexpress Hoylake. The staff are friendly and helpful, the rooms are good. I only gave a 4 for sleep quality because on the last morning we were disturbed by the cleaning staff very early, our room.was next to the cleaning cupboard and they were in and out and letting the door slam. Also i only give 3 for the breakfast choice because the breakfasts in the UK are very poor compared to the US and it is the same every day. On the last morning there were no cups or glasses and there was only plain yoghurt available, but it was easter weekend. April 10, 2015
Rated 4.0 out of 5.0 by Groupon weekend We stayed at Holiday Inn Express for two nights in late March to visit family and spend a day in Liverpool. The front desk staff were very helpful with travel advice and maps. The room was nice and large, with good facilities - nice mattress and variety of pillows. Unfortunately' we were given Room 10 which was right next to the Bar/Lounge/Breakfast area, which meant that we were disturbed by noisy guests each night, disrupting our sleep. The breakfast was very poor with little variety, in both continental and cooked breakfasts. There was a group of 28 young lads who were on a rugby tour and it was like locusts had passed through the breakfast area, with accompanying carnage left behind - the floor and tables were filthy both mornings. My husband had a sausage the first morning but not the second - read into that what you will. The coffee machine needs replacing with one that works properly too. Having said that, we ate twice at Marco Pierre White's Restaurant, which is attached to the hotel and enjoyed our meals both times. We thought it was very good value for money, although it was incredibly noisy on the Friday night as it was fully booked. We had to ask to move tables as we couldn't hear ourselves talk at the first table! April 10, 2015
Rated 5.0 out of 5.0 by Great service Having stayed at this hotel previously when on business in the area and as an IHG Platinum Member, I used some Reward Night points to stay two nights during the Easter weekend so that my family including out pet cocker spaniel and me could visit and explore the Wirral. A complimentary Easter Egg was given to my son on arrival and the staff throughout our stay were excellent and very attentive to all of our requirements. The bedroom was clean and there were sufficient electrical sockets for charging mobile telephones and tablets etc overnight. (This is sometimes a failing of some other Holiday Inn Express Hotels in the UK) As pets are not allowed to be left unattended in the bedroom, we ordered take-away pizza on the first night and take out food from the Marco Pierre White restaurant which is attached to the hotel on the second night. The food was very good and due to the 20% off voucher that I was given on arrival, the bill for the food was very reasonable. Due to it being Easter weekend, the hotel was busy at peak time breakfast and there were occasions when there weren't any cups and cutlery, however the staff in this area worked tirelessly and were very quick to replace what was missing. The hotel location is only 5 minutes walk to the beach and local shops including a variety of restaurants and just 10 - 15 minutes drive to some wonderful walks along the the Wirral Way within the Wirral Country Park. I will definitely stay here again. April 9, 2015
Rated 4.0 out of 5.0 by Very Comfortable Stay Stayed over the Easter Weekend and having used many Holiday Inn hotels previously was very pleased with the quality of the hotel. Attentive staff, comfortable rooms and breakfast was both good quality and well presented (albeit with the more limited choice associated with HI Express) Hotel was only a short walk to local rail station with great links to Liverpool April 8, 2015
Rated 5.0 out of 5.0 by HIE Hoylake I have stayed here twice now and this time I found the seafront and the ease of access to the high street and a number of good restaurants. This is a lovely hotel and on both occasions the staff have been very friendly and helpful. Rooms are up to date and well kept. If I'm working the Wirral or North Wales again soon I'll come back. April 8, 2015
Rated 4.0 out of 5.0 by Comfortable room The room was clean and comfortable encouraging a good night's sleep, unfortunately this was let down by the very low standard of the breakfast. Most of the staff were very pleasant and helpful, but there were sadly some exceptions. March 31, 2015
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