Rated 4.4 out of 5 by 479
Rated 4.0 out of 5.0 by William 99 Staff and breakfast were great
We were pleased with he staff, I made a request for wine glasses, expected to pick them up if available but were delivered to the room immediately. All encounters with staff were positive.
Breakfast variety and quality was a pleasant surprise.
April 22, 2016
Rated 4.0 out of 5.0 by Visitor to London Ontario Easy to Book, Comfortable Stay, Friendly staff.
My overall experience was good. The hotel stay was enjoyable, the service was good, breakfast was good and plentiful, with a variety of choices. The lobby and common hallways were clean, lighting was good. Only issue is the noise level, sound levels carried into room from partying guests in adjacent rooms.
April 21, 2016
Rated 4.0 out of 5.0 by geeeee6952 Great value
Comfortable stay for the price.
Breakfast was fresh.
Should (verbally) let customers know about paid parking on checkin, not at check out.
April 20, 2016
Rated 5.0 out of 5.0 by maryhappyguest My Favourite!
Holiday Inn Express in downtown London is a great place to stay. The location is perfect. The rooms are comfortable, clean and quiet.
Moreover, it is the competent, friendly and welcoming staff that make this my favourite place to stay.
April 20, 2016
Rated 3.0 out of 5.0 by EmperorX Great location, horrible parking.
-Friendly Staff including security guard
-Very clean rooms including bathroom
-Internet is surprisingly fast and reliable
-Breakfast is great although they can have some more selections.
-Manager is great and definitely treated us great.
Check-in ran across uncalled issue from one of the staff because she failed to pay attention for details but was corrected. Again could've avoided it if she read the details of reservation.
Parking space for the Hotel is a joke. At night time expect cars leave no room for you to get out if you don't find any space. Meaning you got to reverse your way out and hope to not hit a car. Very disgusting I say. Got accommodated next day at night to a separated parking lot. They actually charged me for it when they said I won't get charged according to my credit card statement.,
April 19, 2016
Rated 4.0 out of 5.0 by Graham61 Very good value and convenient
Very good hotel and very conveniently located at a fair price.
My only small complaints are that I wish there were more electrical outlets (especially around the bed), and that the bedroom lighting was a little brighter and that I had a little more control over the thermostat (i.e. temperature and fan setting).
I consider those points quite minor and I have stayed at this hotel on multiple occasions and will do so again in the future
April 17, 2016
Rated 5.0 out of 5.0 by Fabs9 Clean, Courteous, Comfortable, Quiet and Great location
My husband recently stayed here as we were visiting our son at Fanshawe College. We loved our suite - felt just like home - spacious with a living area (sofa, chairs, TV) and separate bedroom with a door. It was quite and dark. Bed and pillows were so comfortable. And the morning breakfast had a variety of choices and was delicious. This will definitely be our hotel of choice from now on whenever we visit London area.
April 17, 2016
Rated 5.0 out of 5.0 by PSAudet face towls
Typically there are two, we are active and as a result take additional showers. Having 4 would be ideal
April 15, 2016