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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 551 reviews
92%
Recommend This Property

Ratings Breakdown

551reviews

  • 5 Stars
    335
  • 4 Stars
    148
  • 3 Stars
    30
  • 2 Stars
    22
  • 1 Stars
    16

Chi town stay

By

February 26, 2017

Excellent hotel and as far as staff goes one of the best if not the best staff of any IHG hotel. They were very conscious of their jobs and that they were totally committed to customer service,

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Nice location and comfortable room

By

February 22, 2017

club

Was a pleasant stay. Staff are friendly, amenities are nice, and good prices.

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Great room but food could be better

By

February 20, 2017

club

All around the room, bathroom was great. The only weak part was the food during breakfast. Could be more diverse.

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Great service and staff

By

February 16, 2017

Have stayed at this hotel multiple times with our sons hockey team. They are so polite and helpful, very accommodating to guests and to the team.

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Comfortable bed and wonderful guest service

By

February 15, 2017

club

We have wonderful time when we stay at the hotel. If we have any issue it is resolved immediately.

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Great Staff

By

February 15, 2017

Staff was very friendly and welcoming from the moment we got there until the moment we left. Nice, clean rooms and comfortable beds.

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Great stay.

By

February 13, 2017

Very clean hotel with a very friendly staff. Will stay here again.

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Friendly

By

February 11, 2017

platinumelite

outside of finding toenail in bed all was very good and clean
food and happy hour super

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Great service

By

February 09, 2017

the person at the front desk went out of his way to make our stay a pleasant experience

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Friendly staff, comfortable bed, beautiful room

By

February 08, 2017

The front desk was extremely helpful, friendly, and efficient. The room was cozy with high ceilings. The bed was extremely comfortable. Slept right through the night. I loved the cabinet that housed the fridge and microwave. The desk and lamps were put in great places for full coverage on every part of the room. The wi-fi was great I never experienced any slow down.

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Great place to stay

By

February 01, 2017

platinumelite

Nice Bar connected to the building. Friendly staff

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Usual excellent stay at Holiday Inn Express

By

January 29, 2017

I travel to Chicago for business at least once per month, and there is no better Hotel for the money than the Holiday Inn Express, Schaumburg, IL. The hotel is very well run, with very friendly and attentive staff.

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