 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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Great staff
Byejkurpi15
August 10, 2016
Made checking in easy and quick and check out was also a breeze. Greeted promptly when I entered and helped right away
Clean and comfortable
ByShari LP
August 09, 2016
Great location and staff. The hotel was clean, up to date, and had no stale smells.
2 weeks no change
ByGeo1958
August 06, 2016
6th floor elevator button still does not work. Nite staff is sloppy and rude
Unhappy
ByParaboy2005
August 03, 2016
Rooms are getting run down no covers on outlets, burns outlets, staff unfriendly and rude morning and afternoon shifts. Stay ws not one of the best
Weekend stay
Bypayton342
August 02, 2016
Hotel is very clean and is located in a convenient area. Close to good restaurants and shopping. Staff was very friendly. Breakfast was great! Love the cinnamon rolls!!
Front desk needs help
ByMCMCMM
July 30, 2016
It took over ten minutes to get checked as one of the attendants ended up helping her co-worker more than the guests. No recognition of Spire Elite status and no check in bonus. I was given a room that had not been cleaned. I called the front desk and was asked to drag all of my stuff back to the lobby. Finally got the guy to bring the key to me. The hotel is great and I have stayed here many times and always had a good experience. Maybe the management has changed and they've slipped a bit. I stay at IHG properties exclusively an will be back in a couple of months but there are many options in the area if it doesn't work out.
Love Staying Here!
Bycferg87
July 29, 2016
We stay at this hotel whenever we are visiting in the area. Sometimes the room we need is booked and we have to stay somewhere else...we love being able to stay here! All of the staff were very friendly and helpful to us.
Great room great price
ByRoy k
July 25, 2016
It was nice to be able to get in after a long flight and find a nice quite room and get a good night sleep. Lots of good restaurants in the area. If I get back in the area I would stay again
Clean, friendly, comfortable stay
ByHebe51
July 23, 2016
The bed was so comfortable that I slept in late so didn't have the continental breakfast, but the pleasure of that room was worth it. The shower had hot water even as late in the morning as 10:00! Everything worked perfectly--wifi, coffee maker, fans and air-conditioning, even the traverse drapery. I'd be glad to go back, and this time I'd get some breakfast too.
Good Place to stay
ByTlmnz
July 22, 2016
Nice newer hotel. Only thing that didn't happen was didn't get the bill under the door.
Front desk
Byretired headhunter
July 18, 2016
Very helpful and friendly front desk person. Have stayed at this same hotel twice last year and was quite pleased. Seems that the quality and upkeep has slipped.
Going through Schaumburg tomorrow and will stay at this hotel again on the 18th of July to try it again.
Staying at the Holiday Inn Express in Middleton, Wisconsin for the last three nights and would rate this hotel as a 10 . Clean, neat, friendly.
Hope my stay in Schaumburg is better tomorrow or I will cross it off of my list of places to stay.
Overall Good Stay
ByDEEPIMPACT2003
July 15, 2016
Everything is great and the guest room could be a little bigger. The breakfast area is also somewhat crowded