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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1057 reviews
86%
Recommend This Property

Ratings Breakdown

1057reviews

  • 5 Stars
    603
  • 4 Stars
    259
  • 3 Stars
    89
  • 2 Stars
    65
  • 1 Stars
    41

Our stay was meh

By

October 18, 2017

platinumelite

Nothing great to say about this Crowne Plaza. Even dumber is the fact this survey requires at least 50 characters for a survey that is in my words!!

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Atlanta adventure

By

October 16, 2017

Having never been to Atlanta before, but experiencing the Crowne Plaza in New Orleans, I felt comfortable about being in a strange city.
Starting with the shuttle service from the airport to the hotel, my entire stay was a seamless integration of work and leisure.
Using the shuttle service to go back to the airport, and catch the rail link into the city. I spent a fantastic day taking in some of the sights and attractions.
The highlight for me was the magnificent Atlanta First United Methodist Church. A neo Gothic style structure, designed and built in 1903.featuring some of the finest stained glass windows. Some of which came from Germany, and other pieces made by Tiffany's of New York.
The Crowne Plaza was my home away from home for my brief visit, which was over all too soon, and the skyway back to Australia was calling me.
Would I stay there again, ?? Most certainly. The staff were fantastic, and the ladies in the dining room, made sure we were well looked after. Especially at breakfast, when everyone was in a hurry to eat and get to their various appointments.

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Great stay.

By

October 13, 2017

I stayed at this property earlier this week and I have to say I had a great stay! The guest services agent, Von, that checked us in was very welcoming and outgoing. Check in was easy and fast. The bartender was really nice and also the housekeepers that I encountered. The bed was VERY comfotable and made me not want to go home to my own! Everything was clean and up to par. The only downside to our stay was not having a microwave or a fridge in the room. A little further from downtwn than expected but that's no negative on the hotel itself. Also the $14 to pay to park could be adjusted. Other than that, nice and clean property. Would definitely recommend and would stay again if in the area.

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Crown Plaza Atlanta Airport

By

October 11, 2017

I was there for a conference. The staff was always friendly and the service was very good. The Hotel is convenient to restaurants. The conference amenities was well organized and plentiful. My stay was enhanced when my best friend and his wife showed unexpectedly due to catching a flight out the next day. I would definitely recommend staying here if you need personal or business accommodations near the Atlanta Airport.

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Guest

By

October 10, 2017

platinumelite

Great stay. Professional staff and busy place. Room was quiet and breakfast was great.

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Nice room

By

October 10, 2017

club

Older unit, nice room. Clean and attentive staff.

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Great Stay, Breakfast needs improvement

By

October 09, 2017

Overall this hotel is great but the breakfast could use an overhaul. Not very good at all which is unfortunate because there are not many restaurants located near this location.

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Pleasant greatings and atmosphere

By

October 07, 2017

club

Everyone on the staff will greet you with a happy and pleasant smile and attitude. It doesn't matter what their position is they are always friendly and courteous.

The overall look of the facility is pleasant and inviting from the entrance to the dining room with the meeting rooms also feeling like a comfortable place.

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Stay

By

October 06, 2017

Nice hotel but not all the hotel staff knows the IHG program rules. Overall all the staff helpful.

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Disappointing

By

October 05, 2017

club

Bathroom - need additional cleaning substandard
bathroom - dated need remodeling
room - ok I've stayed in better
Requested wake up call didn't receive I had a 6am flight thankful that I used my cell phone alarm
Lady in convenience store stayed on cell phone the entire time I was in there even through my purchase never greeted or thanked me
Self parking was kaotic hard to find a parking space

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Decent

By

October 04, 2017

club

The service could've been a little better at my stay with the Crowne Plaza but as far as the cleanliness and comfort of the room everything was good.

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Clean and comfortable

By

October 03, 2017

Just a quick overnight stay. Airport shuttle made an early flight easy.

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