Rated 4.2 out of 5 by 448
Rated 5.0 out of 5.0 by GPG95 Excellent service and very clean room
Very friendly and courteous service... Jennifer was a great employee... Extremely personable and helpful!!! Room was very clean...
November 28, 2015
Rated 2.0 out of 5.0 by Tammy&Vic traveling to be with family on Thanksgiving
First of all, the staff at the front desk was great. The room was the good quality that you would expect from a Holiday Inn. Now for the not so good parts. I booked this particular location, though it was 30 mi from my intended destination, because it was advertised as having a sauna. We have a hot tub at home so that's nothing special for us, but we were looking forward to the sauna. When we went looking for it, we were told it had been taken out recently. We were offered a day pass at a nearby gym. Sorry, but getting in the car, in inclement weather, and driving to a gym, hassling with the changing clothes ect. is NOT the same as a relaxing visit to the sauna on property. Next, we were booked for 2 nights, the night before Thanksgiving, and the night of Thanksgiving. Our room was not cleaned after the first night's stay. After traveling to the relatives and getting back to the hotel in the evening, I had to go the front desk and get fresh towels and supplies for a cup of hot tea. The coffee service in the lobby was not set out on Thanksgiving morning or Friday morning, due to "low occupancy" at the hotel. The restaurant had limited hours as well. Another point is that there was not even a continental breakfast provided (which I did know about) but it makes it the price for the room a not very good value compared to other chains (and most other Holiday Inns). My point is, I know it was a holiday week, but the rates were not lowered, so I expect to receive the same service for the same price.
November 28, 2015
Rated 4.0 out of 5.0 by Big Ank there was white power on floor in bathroom
Front desk personal was very professional...there was ants around the pool...maintenance staff was excellent...had a friend whose car wouldn't start...the guy went the extra mile,in assisting us...
November 27, 2015