I wanted to like this place. They have a good breakfast selection and surprisingly they had some food options at night with a couple of draft beer options. Nice kitchen option in the room and room
The bad- I checked in and paid cash the attendant said he was authorizing my card $30 for incidentals and ended up authorizing the whole room on my card. The hold took over a week to release. The internet was down the whole time and instead of calling someone and getting it fixed they kept cycling the router. This was troublesome especially on a business trip. Couch had crumbs on it, shower stopper was stripped out and just laying in the tub. No firm pillows, wasn't recognized as a member (no biggie again this is minor). Once I asked about welcome points he then said oh your a IHG member please have something out of our basket and here is a bottle of water.
In closing my staff and I stay more than 50 nights a year at their properties and this place has some work to do. [Less]