Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience
4.2
85%
Recommend This Property
Great Stay
ByYesman24
September 22, 2016
Great Stay but over priced. Room was clean, spacious and comfortable. The cable was accurate and room service was great
Customer64
ByCyber64
September 21, 2016
Comfortable bed but was really impressed with guest services and their response for helping with grandsons birthday.
Great place to stay
Bycapt120
September 20, 2016
I highly recommend this hotel if your in the area . the staff was excellent the food was great its well worth the expense .
A great stay near Cleveland.
BySuper Buckeye Tom
September 12, 2016
Excellent value - nice clean room with great amenities. The priority club is very well done! Great location with easy access to the airport, city and suburbs. A must stay for any Buckeye fans going back to Ohio.
Good Hotel, need some improvement on cleanliness
ByParral68
September 10, 2016
Bed sheets were smelly and badroom quality was not good. Other then that: Hotel location, swimming pool, lobby and Staff are ecxellent..
Nice experience
Bybunny23
September 08, 2016
Met expectations for needs. There was plenty of space for the party of three in the room. Staff was friendly and helpful with directions. Commons area was clean. Felt safe in the room. Would recommend the Crowne Plaza for leasure night stay.
Spacious, well equipped room
ByNew Englander Susan
September 08, 2016
Overall, a very pleasant experience. Staff at check-in were very efficient and friendly. Loved the comfort in the room, especially the bed and pillows. Only things I noticed were that the furniture was a bit scruffy in some places. Also, the wall paper in the bathroom was peeling in places, and the door to the bathroom wasn't very clean.
Excellent hotel
ByJavier323
September 07, 2016
The hotel was amazing, price was right, the hotel was very clean, rooms were very classy, food was great
Comfortable bed, great for the price
ByPAV50
September 03, 2016
We had 2 queen beds which were very comfortable and big. Staff was friendly. There were a lot of people in the common areas because they were having two weddings while we were staying there, but we did not have any problems with noise in our room. Breakfast buffet was pretty good. Overall, it was a great value.
Wedding service staff
BySue3245
August 31, 2016
I was so impressed with the friendliness and top-notch service we experienced at the wedding of our son, held in your banquet room. Your bartenders were fun and accomodating, and your food service staff was excellent. Many guests commented on how quickly everyone was served for dinner.
Your wedding coordinator was excellent, and helped make everything better than we had hoped for.
Great Staff
ByThom66
August 29, 2016
I find the staff very attentive to my needs , wants and habits. After a few stays Pat and Eddie both know what I prefer to eat and drink and as I walk it will offer my beverage of choice. Others are equally as attentive just have not been there that long. In my last stay I order a drink at the bar , two days later i was back in the bar and the server remembered the drink I had ordered.
The front desk acknowledges me as if I am there a lot , yet maybe only a couple days a month.
House keeping has always done a great job and I typically leave a tip and disappointed with myself when I forget which is typically the day I leave.
The hotel is a little older yet clean and neat with a good central location and easy access being just off of 77 just south of Cleveland.
Great Job by these folks.
Conveniet and comfortable
Bytripping16
August 29, 2016
Was in Cleveland for one night and booked this hotel as it was close. Nice hotel and plenty of dining options close by.