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Holiday Inn Express & Suites Detroit Downtown

1020 Washington Boulevard , Detroit, Michigan 48226

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property

Overall Experience

3.8

based on 1587 reviews
73%
Recommend This Property

Ratings Breakdown

1587reviews

  • 5 Stars
    673
  • 4 Stars
    394
  • 3 Stars
    192
  • 2 Stars
    162
  • 1 Stars
    166

Weekend stayca

By

December 05, 2019

club

The hotel was not bad however certain conditions made the stay a little more uncomfortable than I'm used to. The first problem was the noisy construction going on in the lobby. the second problem was parking there were no good places to park for free. The third problem was the water from the sink was not clean and the water from the shower did not stay hot. I believe this was due to the construction, so I did not bring it to the attention of the hotel staff. I did not stay in the hotel long enough to stay uncomfortable because I was out and about. I would give this hotel another try, but only after construction was completely finished.

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Good location but needs the renovation they're under

By

December 03, 2019

club

This hotel was a decent location. It's not in the heart of the shopping/dining areas but it's a close walk. A little shady directly around it but not bad overall.
The only bad thing I experienced other than the renovation was there was no hot water.

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thanksgiving getaway

By

December 03, 2019

club

When under construction you should advise customers of hotel condition.

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床铺舒适,早餐很好

By

November 28, 2019

club

床铺舒适,早餐很好,地理位置很好,就在市中心走路可以到河边,可以去很多地方走走

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Great Value

By

November 27, 2019

Nice location but hotel currently under construction

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NO hot water and everywhere has leak

By

November 26, 2019

platinumelite

This holiday inn express is far from ready to be a standard holiday inn express in US.
- No hot water for shower! I had two nights no hot water for shower in mid of November. Outside it's -10 degree
- Everywhere seems to have leak with water on the floor

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Buena localización y buena vista

By

November 26, 2019

club

Buena localización y buena vista para el centro de la zona de Detroit facilitando el acceso a muchos de las partes de Michigan y de Canadá también.

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Not to impressed

By

November 25, 2019

club

Never have I stayed in such a run down place! Will not be back, every time I tried to get into the room my key would not work

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Do not stay while under construction

By

November 25, 2019

platinumelite

Overall the hotel was ok. It was under construction and they continued to work till after 5pm. They started work the next morning before 7am. The floor i stayed on tasted like drywall dust do to the work being done. They were also working on the room next to mine. They should have closed off that floor. The valet parking was a joke.

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Not what I expected from IHG

By

November 24, 2019

Here is a quick list of issues:
1) trash in room at arrival
2) no trash can in room to dispose of said trash
3) electrical issues including permanently tripped GFI outlet
4) construction in all common areas
5) construction noise
6) work desk with no functionality (huge tv on the desk leaving no space to work)
7) ethernet junction box sticking out of the wall
8) toilet handle fell off while I was sleeping, requiring me to get up and fix it due to the constant running water
9) minifridge where a full fridge was framed to be

I have more pictures but the site wont allow me to upload them...

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Business Stay

By

November 23, 2019

club

We’ve stayed at many Holiday Inn Express hotels but this was ridiculous. They were under construction so we would expect to have some inconvenience. However, we weren’t prepared for no heat and cold water. We let it run for 30 minutes and the best it got was chilly vs freezing. The lady at the front desk was very slow so many were waiting to check in. A gentleman finally came out to help. Valet service was available and not a problem after checking in, we just left the vehicle with them, but in the morning, we finally got our own vehicle or I would have been late for my meeting. They only had one valet on
duty both times.

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Do not stay

By

November 23, 2019

club

A very uncomfortable stay....the room was too hot...got a heat stroke in the winter cuz of it

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