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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.9

based on 416 reviews
75%
Recommend This Property

Ratings Breakdown

416reviews

  • 5 Stars
    200
  • 4 Stars
    89
  • 3 Stars
    45
  • 2 Stars
    49
  • 1 Stars
    33

Good location, good price for size of room

By

July 23, 2017

club

First the highs:

Comfortable bed, pillow options allowed me to find the ones I wanted, large room/suite for the money, good location in Southfield, free wi-fi and breakfast.

Now the lows:

Wi-fi was inconsistent. It would cut out intermittently so it was frustrating to be in the middle of working on something for work and then have no internet connection at all. Wait 15 mins and all would be well again.
Breakfast was the EXACT same offering every day - scrambled eggs (some times they were old), turkey sausage patties and regular sausage patties. Green bananas but no other fruit. The pancake machine was broken so, unless you wanted the same scrambled eggs and sausage, you could choose cereal. And HOW HARD is it to keep the coffee carafes full?? Just asking!

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clean and comfortable

By

July 12, 2017

club

all staff members were pleasant from housekeeping to front desk to the server during breakfast.

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Great stay in Southfield

By

July 11, 2017

The hotel is very nice. I like the area. There are several fast foods restaurants close by.

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Worst Holiday Inn

By

July 10, 2017

platinumelite

I am just always saddened by the fact that this is a Holiday Inn. Unfortunately, due to it's location and my rewards program I end up staying here, but the Hotel is just not worthy of being a Holiday Inn.
Staff is not very professional, rooms are completely outdated, lighting in the room is not logical, breakfast does not have the healthy options that most holiday inns' offer, internet may not connect to laptops.

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Great area and bed!

By

July 10, 2017

platinumelite

Very nice property in a nice area with many restaurants close by. I highly recommend this Holiday Inn Express!

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Very disappointed

By

July 08, 2017

club

Service was horrible . I will never stay at this location again

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Ac not working right

By

July 07, 2017

club

Sevice was not good when ask about Ac not working

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Home setting

By

July 06, 2017

The hotel room setting felt like home. The bed was very comfortable and I was able to sleep through the night without having to listen to a lot of outside noise.

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Great place to stay

By

July 06, 2017

club

Within walking distance of restaurants. Price for the rooms are reasonable. Complimentary breakfast. Overall great service. Ambience excellent. Staff very accommodating. This is my second time staying here and would stay here again

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Good, but not great

By

July 06, 2017

Great location, with lots of food choices within easy walking distance, and easy access to major highways. Nice looking property from the outside, hotel lobby & breakfast area looked great, breakfast was good, and very nice experience with the front desk staff (thanks for the unasked for upgrade to a suite!).

I stayed in room 235, and what kept it from being a great experience were the quality of the furnishings - specifically the couch and the carpeting, which are need of repair/replacement.

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Worst Holiday Inn

By

July 06, 2017

Every time I stay here, I feel even more frustrated that this hotel is allowed to be a Holiday Inn.

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Great Service

By

July 06, 2017

club

The staff was excellent and I would recommend to family and friends

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