Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email: info@CPTSNYC.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Train
Penn Station

-Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue

Underground

49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 1397 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

1397reviews

  • 5 Stars
    736
  • 4 Stars
    335
  • 3 Stars
    155
  • 2 Stars
    104
  • 1 Stars
    67

Good hotel great location

By

November 21, 2014

club

The hotel was just fine. A little nicer than I thought it would be in terms of the room being clean and updated, though not the nicest hotel I have stayed in. But the location was extremely helpful on my trip, both for sightseeing and for the meeting I attended. So I would definitely recommend and will probably stay here again when I visit NYC.

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Bad operator information

By

November 21, 2014

I specifically asked the operator for a room with a view of TimesSquare. I gave my credit card thinking I was getting the Times Sqaure view. When I checked in, I was told I was in a city view room and not the Times Square room. I asked clerk if I could get the room I initially requested and he seemed like he was working too long and didn't care. Not the kind of service I expected.

Posted byHotelStaff
November 23, 2014
Thank you for being an IHG Rewards Club member and for leaving us a feedback. Guest comfort and satisfaction are of the utmost concern to us and we are committed to making every possible effort to provide comfortable and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to unsatisfactory room type you requested . Please accept our sincere apologies for any discomfort it may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.
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Excellent choice and excellent service

By

November 21, 2014

platinumelite

We booked a 4 night stay at this hotel to celebrate our son's 21st birthday. My wife spoke to Nadia Rodrigues to coordinate the special occasion. Nadia went beyond her call of duty and arranged special rooms for us and for our son. She also arranged sparkling wine and chocolates in his room to celebrate the occasion. To top it off with some balloons and a birthday card for him.

We were treated like royalty for our stay. All I can say is that this was more than one could expect from the hotel, and all thanks to Nadia. The next time I am in New York, this will definitely be my home base from now on.

Though I do travel quite a lot and have spent more than 120 nights in hotels over this last year, I can only say that this was the best service I have ever received from a hotel. But the quality of service does not end with Nadia, the concierge desk, room service and the other staff were all excellent too. I just name Nadia as she was the exception above the already excellent service.
I highly recommend this hotel. The only negative I had was that I could not stay longer.

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Great Experience

By

November 20, 2014

As always a great experience in the heart of things! Friendly and caring staff are what brings me here.

Thank you!

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