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Rated 4.1 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by comfortable bed pillows best holiday inn out of all the ones I've stayed in the pass 6 months 26 February 2014
Rated 5.0 out of 5.0 by Convenient, friendly, shuttle service Excellent value, friendly helpful staff and one of the best breakfasts of any of the HI we have stayed at. 26 February 2014
Rated 5.0 out of 5.0 by Thank you Excellent Experience. I had to be picked up by the shuttle from the rental car facility and the driver arrived right on schedule to take me to the hotel. The hotel check in was seamless and the staff were upbeat and very friendly. Friendly staff make such a difference. I took the 4:30 shuttle back to the airport and the driver was right on schedule. Thank you 16 February 2014
Rated 5.0 out of 5.0 by give Eric a raise. You have a great front desk person in Eric. Wonderful personality knowledge of area.All around great guy. Give him a raise. JW 08 February 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff stayed one night while on business and will definitely stay here next time I am in the area. The young ladies at the front desk were always smiling and happy to help out - I witnessed them going well beyond the call of duty for more than one other customer. 03 February 2014
Rated 5.0 out of 5.0 by great service I checked in Jan 15th about 5:30 or 6pm. The gentleman at the desk (I forgot his name) was great. Also, I received a phone call from him about 30 minutes later to see how the room was. That is the first time I have been called at ANY hotel in my life. It was nice to know that he cared. Great room, breakfast and service. I will be back again and staying there for all of my future visits to NY. 28 January 2014
Rated 5.0 out of 5.0 very friendly staff The front desk was very friendly, every time when I pass by, he would greet me. Convenient shuttle bus to subway and airport. Free breakfast as well. I was upgraded as a platinum member. 07 January 2014
Rated 5.0 out of 5.0 by Best service in town By far, the friendliest and most helpful front desk staff I have encountered. We needed to check in early (sometimes tough during a holiday weekend) and they went above and beyond to accommodate us. From the valet, the front desk staff, and even the sweet lady working the breakfast area, all had smiles on their faces. It is not the newest property, but the service makes up for that in a heartbeat. If you are renting a car, the location can be challenging to get to during rush hour. 03 January 2014
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