The room was clean and pretty new looking I would stay there again[Less]
Stayed in the executive suite. Furnishings were dated however well maintained. The room was spacious, the bed was comfortable. Staff was excellent and attentive.
Only negative was being able to hear[More] the neighbor snoring through the wall.[Less]
great room and the staff was more than helpful. Very clean and what a great pool area. The kids loved it.[Less]
Exceptional location in a fantastic city !
I travel to Chicago often to visit my children and grandchildren and there is no better base of operation than the Intercontinental on Magnificent Mile. The accommodations are wonderful, the staff[More] very attentive and the ambience is warm and inviting.[Less]
20 years of School Conferences
Always stay with Intercontinental
Love being able to step out on Michigan Ave
Food opportunities are wonderful[Less]
Great Views and Clean Room
The upgraded room had great views of down town and lake. Room was very clean and elevators were speedy.
Location of the hotel is excellent.[Less]
Great location, breakfast, clean room, great price relative to other hotels in the area. Recommended[Less]
Magnificent stay on the Magnificent Mile
I went to Chicago for business at the same took I brought along my fiancé and it was her first time in the city. The staff was so helpful and informative. The outside as well as the inside appearance[More] of the hotel was perfect very clean, did not feel like a holiday inn express. The only downfall was that the rooms are tiny. Granted you are all in the room for sleeping since you are out seeing the sights of chi town. Just has a 6'4 man I felt a little closed in. Other than that perfect location right in the center of the mile and a cab ride away from Old town it was perfect. We already said we will be staying here when we return.[Less]
Most Comfortable Bed/Wish I Could Have Took It Home
I read a lot of the one star reviews to see what people disliked about this hotel. I was able to discharge a lot of the comments. The bed was one of the most comfortable I have ever slept in. The[More] front desk recognized me as a Platinum member and was very courteous at check in. I had a king room on the 15th floor. The room was a little small but I have stayed in smaller for a similar price. The room was clean and the bathroom was very nice. Everything in the room worked and had a nice flat screen TV. The hotel was quiet at night and I was able to sleep well. The view was not that great from my room but you could see some of the high rise buildings in downtown. The hotel is located in a great area. Shopping, restaurants, Magnificent Mile all were within blocks. The three restaurants I wanted to visit were all within walking distance of the hotel. The breakfast was fresh, fully stocked with many choices of cold and hot items and was delicious. I highly recommend this hotel but check many websites for the best price. The hotel can be very pricey at times.[Less]