Great room and wonderful ambiance
This is a very nice hotel but the customer service lady that checked me in was rude. They need people with good attitudes to check in guest. But over all it's a beautiful hotel
Excellent customer service
The Northbrook location truly treats everyone as a special guest! Business travelers away from home recognize this as something extraordinary! Compliments to the staff and management of this
Superb staff, adequate facility.
The staff are prompt, friendly and efficient. The rooms are adequate although the cable kept cutting out. I wish they had an indoor pool. I would have enjoyed a swim. The season is too short in
Northern Illinois for an outdoor pool. [Less]