When we booked in we asked front desk staff where the best place to dine was. They sent us to the Yippy iai aye (sp) steak house. It was horrible, the meal was bad and when we mentioned that the[More] chicken didn't even resemble chicken and couldn't be eaten the reply was "Oh why cause it doesn't have feathers" The poor quality of the food was only surpassed by the poorer quality of the waiters. no wonder they have a 15% gratuity stuck on every bill.
When we told the front desk staff of our experience they shrugged the shoulders and said ya we've heard the service is bad...... and that we weren't the only ones who have complained.
Then why send us there?????
Kids were in the adult only spa pool so we didn't use it.[Less]
I was really surprised by how nice the room was. It was clean and a great place to stay. The price was reasonable, too, considering you were just down the road from the Grand Canyon. Really enjoyed[More] the stay! Thanks!!!!![Less]
A very knowlegeable staff
The staff at front desk who help us to check in was very helpful and knew her job very well. She reminded us what to ready for our next day's trip. Also, she told us where to park since we were the[More] last two rooms guests and lots were full except two handicapped to save us time![Less]