Hotel only reopened recently and it might have been just a bit soon for them to do so. Lobby was very nicely done, but upper floors looked like significant work still being done. However, it was
clean, quiet, and I slept well.
One issue I had was nearly complete lack of recognition for Spire level. Had to ask for the welcome points, and did not get my room type. Check in packet was not ready when I arrived and actual check in took quite a bit longer than usual.
Staff did take care of points and offered a drink coupon for the room issue. They were polite, if unable to help with the real issue. Good location near Metro. While my stay was not perfect, I would stay at this hotel again and expect things will get better as they have ironed out some of the kinks with the reopening. [Less]