 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Open Gallery
Comfortable Bed & Great Service
ByESLlady
24 June 2022
We really enjoyed how conveniently located this Holiday Inn is to the metro and to a variety of restaurants. It was so easy to get around!
good location, comfortable room
By2bsure
21 June 2022
The room was comfortable and the location was convenient
Great Service
ByBquiroga
20 June 2022
This hotel was great and the location of all the restaurants and places to go was great as well. The service on the front desk was very friendly and professional. The room was spotless. The entire hotel was very clean.
Disappointing stay
ByAndrew stickle
19 June 2022
No in room coffee, free breakfast was misleading and not free, and the room key cards didn’t work and had to constantly be reprogrammed at the front desk.
Good in general basis. The only thing I would appreciate more is to have a cleaner place. The desk was sticky as an example.
ByJohnnie_9
17 June 2022
As mentioned, the only thing I suggest to improve is the room clean part. Also the bed sheets seemed to be from a previous guest because they looked a bit dirty.
Horrible customer service.
Byxoblaim
15 June 2022
Ended up locked out of our room through no fault of ours. The lock on our room did not work properly from the first night on. Brought it to the attention of the staff maintenance came and reprogrammed the door this allowed us back in temporarily until that night when only the master key worked. No one around the on the weekend to look at things came back the next night and nothing would unlock the door. So all of our belongings were locked in. They put us in another room but with out clean clothes or especially our medicine it was only a bed to sleep in. Luckily maintenance got the door open first thing the next morning. The hotel looks nice and seems clean but their was a lot of things that were broke. The other elevator, the ice machine, the lobby bathroom was out of commission.
Visiting Family Trip
ByHockeydad98
13 June 2022
Overall decent hotel and location for Arlington, VA.
Average. Broken elevator and no bar.
ByIanButt
12 June 2022
Had a decent stay and breakfast was ok.
But only 1 elevator working and could not even use the stairs as the bottom door was locked for a function that occurred 4 days before I arrived. Reception didn’t seemed interested when I suggested it might help.
Also the bar only opened for 4 hours a day, not as detailed on the web site, COVID I assume. Some bars around the corner if you want a drink.
No recognition of diamond status, although the breakfast was provided, so all there.
Otherwise all ok.
Comfortable bed and clean!
ByThinhden
02 June 2022
Room was clean. The bed was comfortable and location is close to the mall and supermakets and restaurants!
Review of HI Ballston
ByTurkey II
30 May 2022
Was greeted by a surly staff member who initially was refusing to allow my wife to check us in. She failed to properly prepare the room keys, resulting in another 20-minute wait to get the issue corrected.
The minimal dining room staff was unable to cope with the breakfast flow, resulting in inaccurate orders, and minimal beverage service, and they too seemed to be working with an attitude.
All in all, a not so pleasant stay.
Good place to stay in the Ballston area
ByKenney12
30 May 2022
Great place to stay that has a nice little gym and a pool in the Ballston area. There is everything that you need within a 10 minute walk and plenty of good restaurant just outside the hotel’s door.
Great location
ByShawn
13 May 2022
Great location in Balliston. I would recommend to anyone wanting to stay in the Arlington DC area. Easy walk and short travel times are a plus