Nice staff, easy check in process, nice restaurant and bar off lobby. The room was clean and modern, lacked a refrigerator but they have ice machines. The room was comfortable and quiet environment[More] overall a nice stay.[Less]
We checked in at 11.00am thanks to great staff at front desk who also provided their free shuttle to Staten Island ferry terminal. The hotel is a 30 minute drive away from the ferry terminal but the[More] drivers were on time and were friendly and efficient.
My only issue with the hotel was the noise from the other rooms, people full of their own self importance who seem to think that every other room on the 5th floor wants to hear them. Noise with doors closing seemed to reverberate throughout the other rooms making it a sleepless night with people coming and going at all hours.
The staff were what made our stay very pleasant and I would stay their again[Less]
Friendly staff. Excellent room
I was running in the New York Marathon. We stayed here to make it easier to get to the start. VERY pleased to find the hotel organised a complimentary shuttle to the start, (which left exactly on[More] schedule) They also provided a shuttle to the ferry when we left.
Sure, it took a long time to get to Manhattan on our leisure days but the ferry journey past the Statue of Liberty was delightful and gave us a chance to talk to New Yorkers.
This new hotel had all the amenities one would expect and we found every single member of staff we encountered was friendly and helpful.
We had an excellent room and both slept even better than at home![Less]
The Staff here really go out of their way to do whatever they can to make the stay as enjoyable as possible, Thank you![Less]
By Great Night
It was perfect for my business trip. It had a little too much going on at times in the hall. Overall stay I was pleased.[Less]
Great customer service
The front desk staff are excellent the manager and supervising staff will do whatever it take to make your stay the best.the rooms are great especially the 1st floor I recommend this hotel to anyone[Less]
quiet room on quiet floor
enjoyed my one-night stay. The floor was a "Quiet Zone" and lived up to the name. Slept well and woke refreshed. Personnel all very nice, asked if there was anything else they could do to make my[More] stay more comfortable.[Less]
As an airline captain who is based in Ny. I stay at CP all the time! Sometimes I stay 3 times a week!! Since this is my base the managers know that I have to pay out of my pocket. They give me a good[More] rate and take care of me like family!! From the front desk to the kitchen , they all know me and I'm well taken care of!! All CP should be like this??? Excellent job!!![Less]
I've stayed at about 5 different Crowne Plaza's. Each has it's own design, but the quality is consistent.[Less]