Staybridge Suites® New York City extended stay hotels offer a home-like, upscale extended stay with a feeling of community with free Wireless Anywhere, suites with more space and a full kitchen, evening receptions and complimentary hot breakfast. We know that being on the road means balancing work, family and friends, so we go out of our way to make your stays in New York City enjoyable while keeping you connected to what matters most.
When you stay at a Staybridge Suites in New York City, start each day right with our hot breakfast and freshly prepared favorites.
Large workspaces, complimentary high-speed Internet and business center open 24/7 for you to be efficient. Need more space for a meeting or group event? We can accommodate that, too.
Staybridge Suites extended stay hotels in New York City make your stay enjoyable with free breakfast, Internet, appetizers, fitness room, and 24/7 on-site laundry.
Excellent hotel. However, the breakfast service and timeliness of preparation for sorely lacking. Much improvement needed in the restaurant.[Less]
Nice place to stay for sporting events in the downtown Newark area. We like to take a little trip, see a Red Bulls game, and then return. It is a good location, nice property, very nice and attentive[More] staff. We will return.[Less]
Front desk staff are AMAZING! The rooftop bar staff are not great at all. The neighborhood is a little sketchy but I did feel safe in the building. The rooms are very nice, the front desk staff is[More] also nice and attentive. If you go to the rooftop bar, be prepared to have to yell at someone or wait for a very long time for your appetizers. Neither the bartenders nor the manager had any clue about customer service. I would recommend using the restaurant on the first floor or room service instead. Other than that, great stay![Less]
Candlewood Aug 2016
Good clean rooms and great shower power!
ONLY minor complaint is internet WiFi speed and reliability which should be easily addressed and is critical for business travel.
I'll be back.[Less]
GREAT LOCATION, GREAT FACILITY. MAKE MY VISIT EASY.[Less]
I checked in with my friends and their dag on Aug 8th around 9pm. After a long day trip we were really starving so we left around 9:45 and left the dag in Room 111 in the crate. When we were in the[More] tunnel to the NYC the man who helped us check in called me said the dog was barking. I said we would come back as soon as possible. So when we arrived the city we went to the restaurant and grabbed some food really quickly. Because I was in a hurry at that time so I left my phone in the car. When I got back in the car I saw 2 miss calls from the that man whose name is Manny. So I drove really fast but I was not familiar with NYC's road. We got the wrong way for the tunnel because of the construction. So we arrived the hotel around 11:20pm. Something really unpleasant happened. We saw a letter on the door asked us to leave next morning by Manny. The letter was in really rude attitude. He even called me Mrs but I'm not married yet. I'm the gold elite member of IHG but I was ask to leave by the staff in candlewood. I felt really disappointed at that time because that was the first time of my friends live in candle and I recommended to them. I wanted to talk with him at that time but he already left. The man on duty at that time was really good he said we could talk to manager next morning because he was on the plane at that time. So we got up really early next morning and I even didn't sleep well that night.We waited 2 hours for the manager to come. Fortunately the manager is really nice he listened to my talk patiently and discarded that letter and solved all the problem. Our dag is good behavior at home but if someone always knocked door maybe he will keep barking. If someone consider take dog with them to stay in this hotel, you'd better think twice.[Less]
Customer Service Rep her first name "A"
This CSR alone was why I only stayed one night. It was a battle worth her. I finally ask to speak to a manager (awesome person) who solved my issue. I stayed the other 4 nights in Plainview NY at IHG[More] location. Never again until she's gone for me.[Less]
Excellent attentive staff
Comfortable stay for a reasonable price. All hotel staff were responsive and went out of their way to be helpful.[Less]
Comfortable and great place to stay
Pretty clean and comfortable place to stay after busy day travel in and out JFK.[Less]