I stayed at this hotel during a course I was attending and found that it served my purposes very well.
The food was very good most of the time although when I had chicken it was a tad dry.
Staff[More] were very polite and attentive.[Less]
The best thing about this hotel are the refurbished rooms. Some of the best I've experienced throughout the HI portfolio. Quite swish.
Bar area nice, although the bar itself a little small.[More] Nitpicking here though.
Gym and pool facilities are absolutely fantastic. However, that's because it's a "proper" gym next door, which you have to pay extra for. A fiver or so. Worth it though if you're into that kind of thing! However, HI could consider this complimentary for say, ooh I don't know,.... Spire Elite members?
Location is obviously excellent for Gatwick airport. However, as I only stay here for convenience for work reasons, I just glare at the holiday makers all happy to be jetting off somewhere nice whilst I'm stuck working.
That aside, it's a great HI, and one worth staying at.[Less]
Home from home
By Jack Dusty
The breakfast menu was excellent, But personally I would prefer breakfast to be served piping hot , ideally cooked to order , if time allows[Less]
Another excellent stay!
I would highly recommend this hotel if staying anywhere within the London Area - great access for getting into Central London. I think it was the General Manager who checked me in and found him to be[More] very pleasant and helpful.[Less]
Our 6th Visit
We had booked for 2 nights over a Friday/Saturday nights,we stayed in room 309 unfortunately we had a bad nights sleep through a plumbing problem in the Bathroom,so we discussed it with the manager[More] next morning and were transferred to another room on the 3rd Floor which was very acceptable and we had a good nights sleep.
We have booked again for 3 nights from Boxing Day night and have asked for the same room on the 3rd Floor (the 2nd room)
We visit this hotel every month or two as we have family living in Tooting.[Less]
Good basic hotel that met all needs
I had previously thought of Holiday Inns as being sub Premier Inns. I booked this one purely because it was 10 minutes away from my son's one bed flat. I knew it had had an expensive refurbishment.[More] It was better than I expected and was a perfectly good stopover, with comfortable, clean, modern accommodation and a pleasant, fully functioning room. I was intrigued by what I thought was an inflatable gorilla in the photos, but it turned out was a Martin Luther King emblazoned elephant! What's not to like! Seriously though, as a single, late middle aged female I felt safe, comfortable and well looked after and my son and daughter-in-law are happy that they can recommend visitors to stay here.[Less]
Good Hotel but bed and pillows could be better
I stay regularly at this hotel and cannot fault the staff, the amenities and my stay in general, however I do wish hotels would invest in a few thick mattress toppers, feather duvets and soft pillows[More] for those guests who need a really soft bed and pillows to have a good nights sleep. Otherwise its excellent.[Less]
Quality at an excellent price
We stayed on a Sunday night. The rates are cheaper then. They offer an extra dinner and breakfast supplement at a total cost of £15 for two people. At that price, our expectations of the quality of[More] the food were pretty low. Not so, both dinner and breakfast were very good and service levels high.[Less]
Spacious room, large comfortable bed and clean bedding. Quiet, undisturbed room and hotel overall.
Enjoyable and plenty of choice for breakfast.[Less]