Friendly and helpful.
I've stayed at this hotel several times for a regular sports event in the area. The staff are very friendly, always helpful and very professional.
In addition to serving pizza till late at the bar,
they always help us by having a supply of take away menus, provide us with plates and cutlery and clean up after us with no fuss at all, which not every hotel would!
The service is always friendly, the rooms are immaculate each day, you can see the cleaning and presentation is excellent and thorough.
There are good parking facilities and a short taxi ride to the nearest rail or tube station, so with the supermarket just behind the hotel it makes for a really convenient and easy stay and I've made it back across to the hotel by midnight from central London, so it has good access by public transport until late, but you'll need a taxi from any of the nearest stations or it can be a long walk! [Less]