The room was quite and comfortale. The pillows could have had a better selection. The four on the bed all seemed to be the same thickness and firmness. I would have liked at least one not so hard to[More] sleep on. The alarm clock didn't work so I tried the guaranteed no worries wakeup call service and they didn't call my room to wake me up. Had to rely on my cell phone as an alarm clock instead.[Less]
Heavy youth group bookings on weekends detract from first-class experience
This is a really nice hotel in its siting and room finishes! Views over the pond and trees are beautiful and serene. I admired the design and materials used in the room. A bed mattress too soft for[More] my taste, though.
Public lounges are a step down in decor, but still fine.
It is admittedly hard to keep a suburban conference center hotel booked up on weekends, so be prepared for non-business groups you might not expect to find here. During our stay, the place was overrun with middle- and high-schoolers in athletic gear. Pizza boxes and drink containers were still in the lounges Sunday morning.
Breakfast spread was adequate, but not more. Staff everywhere were very friendly and accommodating, though they seemed a bit inexperienced.[Less]
Great please to work and stay.
By Del Rio LM
Grate place to visit and stay at. All the amenities at the hotel will greatly increase the chance of a great stay.[Less]
Comfortable bed and great service
Great Stay and Look forward to coming back. Hopefully We can Get some upgrades[Less]
Don't change your rates, because I really like staying here but your rates are key. Great value. Awesome restaurant/bar onsite, and fitness center relatively well appointed (though they need to[More] supply wipes for the equipment).[Less]
Awesome Surprise coming from Upstate NY
I can not compliment the staff enough. They are tremendous in making you feel at home. I had such a great time meeting everyone from the restaurant to the Sky Lab rooftop lounge. Gerry at the front[More] desk was courteous and kind. Niema from the restaurant, Latifa and Lance from Sky Lab (sorry about the spelling ladies) went above and beyond to make me smile and I completely enjoyed myself. You are all exceptional and hope you are recognized for such. Will definitely come back to see you all! Thank you![Less]
late night for early morning bus
By megabus megaman
very well located. comfortable room. close to port authority as well as pickup for the megabus.[Less]
By carol anne
John, hotel staff was excellent, helpful, friendly . Went above and beyond[Less]
After spending a few nights at this Staybridge, I would come back in a heartbeat. The staff all around was fantastic and cordial, especially Mirlinda at the Front Desk, went over and above, thank you.[Less]