My stay here was because it was close to multiple hospitals, I had a family member having surgery very early the next day and we live 2 hours away. The hotel staff was extremely friendly and[More] accommodating. The room was clean, except for a woman's hair on a towel that was obviously not mine. However, I only needed one. The bed was not the best. I am used to a foam mattress and these are traditional spring firm mattresses. So not the bed's fault, I just generally do not sleep well in hotels.[Less]
friendly staff ,clean and comfortable stay
My husband and I recently stayed in Dallas prior to an appointment at the near by hospital. This Hotel was recommended and we had a very nice stay. Our only complaint was that this was the first[More] Holiday Inn that we stayed at the did not have a complementary breakfast and the price for their breakfast buffet was rather pricey.[Less]
The staff make this hotel great!
I travel all over Texas on business and I try to always stay at this hotel when I go to Dallas on business. They always recognize my IHG status when I check in and put me on a high floor at least a[More] little way from the elevator - my IHG profile asks to be away from the elevator because I try to take the stairs instead.
I left one of my favorite pairs of short boots at the hotel and the housekeeping staff found them and front desk staff arranged to get them back to me. This goes above and beyond what some hotels would do.
The breakfast is NOT typical HI fare, so plan a little extra time to enjoy. It is a buffet with staff assisting to make everything run smoothly. During one of my stays, when I was running behind on the last morning, one of the wonderful servers I had gotten to know over the week packed me two muffins and a cup of coffee to-go in what seemed like less than a minute. They might be faster or nicer to me because I tip better before I've had my second cup of coffee on the road and wake up completely. Maybe they are just great to everyone. I wouldn't chance it and risk not having the coffee in my hand right away.
My rooms have been clean, the beds comfy and the noise in the hall not loud enough to hear in the bed. I only had one experience when I could hear noise from an adjoining room; they were just really loud people. I asked about it at the desk and they told me the people were only staying one night. I decided not to move and it was quiet the rest of the week.[Less]
Great service, good location
We enjoyed our brief stay at the Holiday inn Express in Northlake. We were there to visit my son and this hotel was right by his home. Great location, close to shopping, dining and major highways.[More] Room was clean and the bed and pillows were comfortable.[Less]
Clean, comfortable, great service
By Happy Traveler 2021
The entire location was clean. The staff was friendly and helpful. The bed was comfortable.[Less]
Staying Near The Raceway
A very nice place to stay when in the area, for whatever reason. Comfortable, clean, plenty of hot water for a good shower, good breakfast, good wifi and most importantly, a pleasant, attentive and[More] responsive staff.[Less]
Nice Hotel, but had to wash dishes in suite...
Enjoyed our stay. Bathroom needed a bit of repair, and did find dirty dishes in cabinet, but overall a great location and staff very helpfull[Less]
The hotel is in a good location for getting around the area. Easy access to major roads, it is clan and comfortable with a courteous staff. The social hours are a nice bonus.[Less]
Beautiful rooms and great Service
My overall review on my stay is quite breath taking. The rooms was beautiful and immaculate. The colours used was very outstanding. The designers could not have chosen a better colour. this is what[More] draw me to stay in the this this resort/suite. The service and staff was very efficient and very friendly I was impress!!![Less]