Made to feel welcome as soon as we entered the hotel, Receptionist acknowled me as an IHG Rewards Member including my level. Check in was prompt and room was available immediately even though we
arrived before noon. Asked for a Taxi, this was done and then went to our room, very clean and comfortable but could have been warmer. The problem is that the heater is under the desk and the heat cannot properly circulate in the room. Comfortable beds and Bathroom clean and apart from the soap dispenser being nearly empty was excellent. Also the soap dispensers in these hotels are not very good as the plastic container is very hard to press, there must be a better type available.
We would stay here again if in the Oxford area. [Less]