Rated 4.3 out of 5 by 300
Rated 5.0 out of 5.0 Helpful Stay
Stayed here as part of a large group for a family wedding. Nearly half the rooms were booked by family members of the bride and groom. I stayed in a standard room which was very clean, modern in design and comfortable. The room was air conditioned and had a bath and over bath shower. Although it was very busy over the two nights we stayed I never felt that it was noisy, and in fact I slept well despite the buzz of the AC.The breakfast was very good offering lots of multicultural choice. The staff were alway polite and offered excellent service. There is free WiFi offered. Parking is free but I recommend you drop your luggage off first and then park the car in the car park as it is about 150 yards from the hotel entrance. It is close to the Thames and Hampton Court Palace (About £8 in a taxi, or £5 for a return boat ride). I recommend buying tickets for Hampton Court at the hotel, they were about £4 cheaper than buying them at Hampton Court.
Overall an excellent stay and helpful staff.
July 4, 2015
Rated 4.0 out of 5.0 by Proholidaymaker Lovely, efficient staff
The staff really do give this place a feel of a top hotel, well informed, genuinely keen to please and coped well with a large wedding party plus other guests for breakfast. The rooms are a bIt on the small size, so tricky if you have luggage, limited hanging space too, and walls allow sound to travel, though not enough to represent complaint, The location makes it convenient for Kingston upon Thames via car/taxi,
July 3, 2015
Rated 5.0 out of 5.0 by Commision Staff
Being recognised by a staff member after 12 months was an excellent start followed by care and attention throughout.
July 3, 2015
Rated 4.0 out of 5.0 by Stephy2379 Great experiance
Stayed overnight at the beginning of june had a lovely night easy to check in and out. There was a party happening downstairs but you couldnt hear anything from the room. Room service was lovely and so was breakfast in bed delivered on time and tasted lovely
July 2, 2015
Rated 5.0 out of 5.0 by Helen 54 Lovely room and comfortable stay
I was attending my friends wedding and stayed overnight , and I must admit I was pleasantly surprised. I was expecting something more basic, I've never stayed in a London hotel before.
I have only ever stayed in hotels when going on holiday.
I still think the room rate was quite high because of what I've paid in the past , but I suppose that's London rates .
The room was clean and modern and the bathroom was beautifully appointed, with everything you could need. The bed was quite comfortable although I would have preferred it to be a little softer ,overall it was a very pleasant stay ,the staff were helpful and the breakfast was amazing ....so much choice !
July 1, 2015
Rated 4.0 out of 5.0 by GJ191 Excellent position
Great hotel to stay for a night or two. Very close to Hampton Court Palace and within easy reach of London. A comfortable and clean hotel at a reasonable price.
July 1, 2015
Rated 5.0 out of 5.0 by Kev1963 Great service and lovely room
We were surprised and delighted to be given "Guest of the Day" at check in! This included an upgrade to a river view with balcony and a big, very comfortable bed! The staff were incredibly helpful and courteous at all times and the breakfast in the morning was great! We always choose to stay at this hotel when visiting Surbiton and we are never disappointed!
June 30, 2015
Rated 5.0 out of 5.0 by Tillypup Excellent service and great food
I have stayed at Kingston on several occasions and have always been treated with courtesy and respect by all members of staff. They are friendly and cannot do enough for you. The gym is clean and comfortable as are the rooms (although the duvets are very thin!!). I think the menu is extensive and great value for money and I shall definitely be staying again.
June 29, 2015