We were very pleased with the stay at this hotel as we were comfortable throughout. It was we thought really good value for two nights, centrally placed for the area and would recomend it.
We did[More] not take the breakfast as we felt it expensive and the reviews left for breakfast were just not that good so we ate elsewhere.
The pillows in the room were a bit firm, but the beds very comfortable, it was too hot however.[Less]
The staff make this hotel special.
By Happy Holidaymaker
The staff are all friendly, helpful and nothing is too much trouble. The rooms are very clean, and the food is lovely. Saskia on reception was exceptional. This was our third stay here and everthing[More] is always of a great standard. Very relaxing![Less]
Excellent customer service
Very friendly helpful staff. Nothing was too much trouble. Will definitely stay again.
My only slight moan but not major, was lack of staff in bar/lounge area during the day. Had to search for[More] someone to serve me every time - maybe a bell or similar on bar to attract attention would help. Didn't spoil my stay, just a bit annoying.[Less]
Great, convenient hotel.
Excellent value for money in great location.
The room was smart and clean. The bed was really comfortable. Staff were friendly and helpful.
The location is great - a short walk to the London Eye and[More] the river. Southwark tube station is only a few minutes away.
Breakfast was include in the price and there was lots to choose from.[Less]
Good value in the City
Room price excellent for a hotel so close to Southbank highlights. First room we were given resembled a cupboard (truly terrible) however I asked for another and we were given an 'accessible' room[More] which was spacious and comfortable. Quiet, good night's sleep and reasonable breakfast (although not such a good selection as HIE Stratford!)[Less]
Great hotel in fabulous location
This hotel is conveniently situated right in the heart of Southwark, very close to Southbank, 5 mins from Blackfriars Bridge and all modes of transport.
The staff are helpful, professional and[More] smart.
It's clean and practical and a very peaceful place to stay.
I found it a little expensive this year and wondered if they increased their prices to coincide with the jazz festival, as prices now have dropped.
I've been before and hope to visit again next year.
There were one or two small issues about my room, but overall, I can recommend this efficient hotel.[Less]
value for money
Nice location, very close to north Acton tube station. Hotel facilities excellent, staff also great. Breakfast was amazing and full of hot and continental items. Really liked the hotel.[Less]
Well positioned within an easy walk from North Acton tube station on the Central Line and staffed by an attentive team[Less]
By Gainsborough 67
I was a little bit disappointed that you had to pay for car parking. And WiFi was only free for 30 mind. Needs a bit off tidying up a bit scruffy in places[Less]