The hotel is a great value hotel in London, a few minutes walk away from Pimlico tube station and only 10 mins wak away from the river. The room was spotlessly clean. A good complimentary breakfast[More] is also provided. Staff are also very friendly.[Less]
EXCELLENT STAFF VERY COMFORTABLE BED
Ideally handy walk to Victoria Station
Very helpful and attentive staff
Overall a good experience[Less]
You know what you are getting
Holiday Inn and Holiday Inn Express have a reputation for consistent quality. It is not luxury but everything you need. This hotel in Pimlico was no exception. As usual the staff attentiveness helped[More] following a busy day. Don't expect too much at breakfast - it is express and basic.[Less]
When stranded at Heathrow I was able to get a room here and was very very well taken care of by Keven and his staff. They kept the kitchen open a tad to make sure I hade a late dinner, a very nice[More] room and helped me with a few logistics. Highly recommend.[Less]
Comfortable well presented hotel
Stayed here for business prior to a flight the following day. Arrived late so was unable to make use of communal areas or try the food.
Staff were very helpful and friendly, I was speedily checked in[More] and chilling out in my room within a matter of minutes.
Checked out early in the morning and returned the next day to collect my car, process was smooth and uneventful, I was on my way quickly[Less]
A night at LHR
Very helpful and welcoming staff following taxi mix up taking me to wrong hotel initially! Light, bright but quiet lobby. Staff dealt with International IHG card mix up, luggage assistance to my[More] room. Very comfortable and spotlessly clean, quiet floor. Very safe. All staff polite but discreet. Bus transfer to airport on time and easy.
Only downside breakfast doesn't start early enough![Less]
Staff were friendly and helpfull
Clean friendly Hotel.
Easy to find, staff were great.
Only issue, was breakfast could have been better and the bed is very soft.
Upgrade these issues and you will have a 1st class hotel.[Less]
Business trip layover
Not as convenient as the other hotels very near Heathrow but a good hotel with great service and staff. Be sure to familiarize yourself with transport options ahead of time. There is a shuttle bus[More] from terminal 5 for only 5 GB pounds. Avoid costly taxis. Good dining options too.[Less]
Great staff. Hotel OK for star rating.
For the class of hotel it is OK. A bit thin walls, could hear from next room. Very friendly staff, particularly at reception. Very crowded car park. Did not dare go out once parked as knew would[More] never get back in again. If staying with car, better not to be late getting in. Other than parking, it is quite ok for the class of hotel.[Less]