Decided to stay again whilst in London as wanted a fair size room and to be away from trafic noise etc.
The staff were helpful supplying extra tea and milk, and when I told them that the pull out
bed was uncomfortable they gave me an extra duvet to place on the bed, when my colleague lay down on it it was still uncomfortable and could feel the metal bar so they provided her with another thicker one that done the trick, we also asked for extra pillows tooth brush etc. all were provided without any problem. Staff were very helpful. Still no bacon provided at breakfast but guess that's the o my downside otherwise all good, nice clean room and not much noise so could sleep well. [Less]