Second time saying here and I definitely would not look to stay anywhere else in London as both of my experiences here Were excellent . Recommend to everyone . Customer service from staff was[More] excellent and they made you feel at home . Will def be back thank you .[Less]
Excellent Suite and a great location
Located in the heart of Westfield Shopping Centre it is the perfect location for a variety of eateries. Excellent transport links round the corner as you would expect in London. Room was excellent[More] with separate living area with kitchen! My only minor issue was that VAT is not included in the Price when I booked, so it made an expensive nightly stay even more so; however this may also be down to me not reading the small print carefully enough.[Less]
Great stay, wonderful staff, Westfields shopping interesting. Nice suite[Less]
Really friendly staff, clean and neat rooms, great meals with variety.[Less]
A great hotel
The service and quality at this hotel is excellent.
The venue is ideally located with Sutton Train Station and the local shops in close proximity.
The rooms are spacious and comfortable.
The quality[More] of food is exceptional.[Less]
Friendly staff, good breakfast and pleasant hotel although the pillows are like bricks, even the soft option.[Less]
Helpful staff organized a taxi for visit to Leatherhead. Breakfast a bit lacking as no bacon or fried eggs, just sausages (I don't eat those) so just had scrambled egg - not loved by everyone. Good[More] coffee, juice, yoghurt[Less]
Welcoming and comfortable
Arrived late in day - made to feel welcome - even though car park was quite busy, room was very quiet.
We have stayed here many times and can recommend it as a relaxing and peaceful hotel to stay.[More] All staff are courteous and friendly.[Less]
Very comfortable stay
Excellent. Very comfortable stay and freindly staff.[Less]