Very pleasant stay experience, great staff.
I first visited this hotel for lunch on the day it opened back in December. Now I had the opportunity to stay for the full experience.
I booked a reward stay using IHG points and consider this or
the cash rates as good value.
Very well located for the adjacent O2 centre. There is a corridor route for quicker access. It is a short walk to the tube station if you want to access other parts of London. Parking is at a discounted rate for guests.
Our room had a great view of the dome and beyond. In-room coffee making facilities include a Tassimo machine.
The bathroom is very spacious and impressive with in-room music. Full control of the lighting needs a keycard to be inserted and it may take a little while to learn what the controls do so best to familiarise yourself with this early.
There are plenty of dining options from the ground floor restaurant off the lobby up to the 18th floor Sky Bar with impressive views, particularly at night.
Food was high quality and reasonable pricing considering the surroundings, ambience and service level. The First floor bar above the hotel entrance looks directly towards the iconic skyline of Canary Wharf. Elevators are numerous and fast.
Ambassador amenities including room upgrade, fruit, bottled water were provided and I was able to take advantage of late check out. Priority check-in desk caters for elite and ambassador status members.
For events, the conferencing wing has a very large ballroom. There is a luggage storage facility by the main hotel entrance.
From welcome to departure, every member of staff was friendly, helpful, attentive, giving great service. Thanks!
This hotel was ideal for my purposes. I will definitely return for a future stay. [Less]