Great staff, very helpfull,hotel in very convienient location, great shuttle service, kids friendly, super breakfast, room comfortable if slightly dated in decor, overall great stay[Less]
Excellent customer service
We were able to check in early at no extra cost and we were able to check out very late at very little cost. Both were essential for a comfortable stay with children.
We also had several pieces of[More] heavy luggage and assistance was swiftly provided at check in and check out.[Less]
Best Holiday Inn in London
By Ian Hall
For staff attitude, food quality and price per night, this is the best Holiday Inn in London. If you can make your trip fit with travelling here to stay, do it.[Less]
Love the new showers!
My stay was comfortable and now they have shower cubicles instead of a bath in the rooms I stayed in I was very happy! The beds are starting to get a little hard for my old bones, but they were not[More] uncomfortable.[Less]
A great place to stay, the rooms are very modern and clean, beds comfortable, the food is good value, Wi-Fi is good performance, good parking and generally very nice. The thing that stands out is[More] the excellent staff who are very helpful, attentive and pleasant.[Less]
Convenient, comfortable and friendly
Great location, quiet and comfortable rooms with friendly staff.[Less]
Clean, tidy, nice staff, comfortable bed
The hotel at Crawley was easy to locate and had ample parking, although there is a charge for this. the hotel was clean and very tidy and the rooms were well appointed. The staff were friendly, and[More] available when we wanted them. The bed was enormous and very comfortable. Slept very well. Worth a visit if flying from Gatwick or visiting Brighton[Less]
Would book again
By Ian Herts
First time we have stayed in a Holiday Inn. Room was clean and spacious. Bed comfortable and early breakfast times helpful. Would book again and recommend.[Less]
By Brige Jns
Sadly just one night to enjoy the Holiday Inn experience, but was enough to appreciate the lovely, helpful and friendly staff, modern decor and spacious room and gorgeous bathroom.
Breakfast was[More] relaxed and again staff were helpful and friendly, food was good and plentiful.
Thank you all, including the Harvester restaurant adjoining the hotel. Excellent service and food choices.[Less]